Fastrack — watch not working even after getting it repaired 2 times | |
I bought a fastrack watch few weeks ago. After some days, it stopped working and i got it repaired inn the nearby titan showroom with the promise that i will working fine going forward. But the same issue persisted and i went to the main showroom in t. Nagar and got it sorted out. But now the watch is still not working even after getting it repaired 3 times. I am absolutely devastated with the product and the customer service. Resolve the issue immediately Was this information helpful? | |
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve