[Resolved] Fastrack — Watch stopped working after 2 Weeks | |||||
To Customer Relation Officer, Fastrack Watches A Titan Company. My name is Santosh Ray. I am from Kandivali, Mumbai. DC no. 2121 Date : 23.03.17 Model : 9463AL Date of Purchase : 11.02.2016 I buyed Fastrack watch on 11th Dec 2016 from SUYOG WATCHES, KANDIVALI EAST, MUMBAI 400101. After 15 Days when i was travelling to Kerela i found my watch stopped working between 2 - 4pm and later it started running on time but it was an 2 hours late. I took this issue seriously and when i back to Mumbai i complaint this issue to the store manager of SUYOG WATCHES. He then checked and said there is some mistake near key due to which your watch stopped working. I accept his suggestion and took my watch back as he assured me the problem will not create in future. On 18th March 2017, I face the same issue and later my watch stopped working totally. On the same day i submitted to SUYOG WATCHES and he then inform me to write this letter to you. I trusted this brand Fastrack and never expected that it may be such an headache to me. Its my humble request you to please help me with replacing this watch as soon as possible. Please do contact the Seller SUYOG WATCHES as details mention above and fulfill the solution as soon as possible. Awaiting your response!! Regards, Santosh Ray [protected] Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Mar 20, 2017 khaled_sumon's response How to turn off alarm in fast track watch with model number 38034SP03
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 7 Comments | |||||
Comments
My self Ravi boora I ordered a fastrack watch on 13 03 2017 and I receive my watch on 20 03 2017 but i see that watch is duplicate and my order no is [protected] and the Awb is[protected] and my mobile no is [protected] and plz refund my money and take your order back I think u help me to give my money back
Fastracl reflex is not ay all user friendly and no one should buy it .instead use the calorie track and fitness app in your mobile phone.it only provides basic feature like number of steps and calories burned.
Dear Sanju,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Sanju,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always
strive to make things right for our customers. We apologize for any difficulty you have faced and
we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go
the extra mile to ensure our customers are happy. In case you wish to talk with our Care team,
please call on[protected].
Sincerely,
Steve