Fastrack — worst experience

Address:Vellore, Tamil Nadu, 632013

I brought a watch last year its rusted and stop working in 7 months thn i approched service center 10th month they send my watch to company and they gave a replacement for that watch i paid some extra money and buy a 3200 worth watch now its been two month r 4 and its also rusted and scratching my hand i never expect this for a branded company like fastrack now i reached service center theyvr saying they will give a case for that watch worst experince
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Karthik,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
thank u for u rly

my mob : [protected]
email:[protected]@gmail.com
I have the same problem with Fastrack watch I complained and submitted for repairing in 16th Sep 2017 but till date I haven't get back from the company even after several emails.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    936
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information