Address: | Varanasi, Uttar Pradesh |
Sir
I am highly regret to inform you about the manufacturing defect in my purchased wrist watch model no. Ng6024sm01, dated 18 february, 2017. Since i have purchased it, it is troubling me as the pins inserted to hold the chain are very loose and cant hold the chain bounded. I have given it twice in service center but no improvement is seen. So, i am here to request you to resolve the issue with the best possible solution.
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Kindly have conversation through mails.
My mail Id is : shiprasssom817@gmail.com
Regards