FastWay Transmission Complaints & Reviews

My self punjab singh dpe and nodal officer, bathinda. From more than 2 years my cable operator not register my name against my set top box (White). He always told me that i will registered your name but still my name register and in billing some amount still showing pending of my set top box previous owner. Now i am the owner of set top box but still my account speaking someone else's name. Please register my name or i will quit fastway....

I want to complain regarding local cable operator. Last month I submitted complaint to activate a channel but after one month complaint not solved. And after paying my cable bill he discount my cable for 7-8 days. And when I'm trying to call on his number he is not picking any call.
My MAC number is : 24767D6B2E4D
My mobile number: [protected]
Cable operator number: [protected]

{Hi, (CRN-CR-[protected]) your...

Dear Sir/Ma, am,
Greeting of the Day!
I would like to inform you that i am using Fastway cable service in Baddi ( Himachal Pradesh)
Since last 15 days i am regular requesting Fastway team & local cable operator to activate my choice pack as per TRAI new rule but in spite of my regular request Fastway has not activated all channels of my choice pack against my MAC no 08803934FC61 still some channels are not working But...

Subject : monopoly of the cable operator leads to harrasment of customers - complaint against fastway transmission pvt. Ltd. Ludhiana, punjab and m/s oriental cable network, sco 284, sector 32-d, chandigarh/ the local cable operator
Dear sir
The govt. (Trai) should see that the monopoly of the cable operator leads to harrasment of customers. So the govt should break the monopoly of the cable operators and may allow more than...

Fastway in amritsar, punjab is not going on as per the regulations of trai. It has mentioned on its website that customer can choose first 100 channels of his choice along with 26 dd channels which are mandatory, but in reality, the local cable operator has no option of customizing the first 100 channels. Me and my family is forced to watch the first 100 channels on tv as fixed by fastway. I am feeling helpless as fastway is not replying...

My cable network not working from last 7 days approximately and showing error 111.
After making payment I complained regarding the same to the customer care almost 3 times and to the local dealer DS MULTIMEDIA ZIRAKPUR regarding the same that to also for almost 6 times.
They have no solution to this and no one is taking responsibility regarding the same. They have an excuse that site is not working.
Then i requested...

Fastway valo ne logo se jhut bolkar pase le rake hai
100 ncf channel nhi puchne jate hai to aaj chalu ho jayega kal ho jayenge
pl. inka dealership hi cancel kar do. Ye punjab ki Company hai
Aadhe logo ko iske bare me pata bhi nahi hai
In hone ya apna pura circle bana rakha hai
Jab Hum Khate hai to damki or dete hai jo ukhad sakte hai vo karlo
Mai Trai se appeal karta hu inka licences cancel kar...

I got this fastway cable connection from a local cable operator name- balaji enterpries contact:-[protected], [protected] address: Balaji enterpries Bharat nagar, ludhiana, punjab

At the time of connection my cable operator takes a security deposit of 850 rupees for the set top box and said the amount will be refunded when i give up the connection.
Today (25/3/2019) i want to give up the connection. He said that no security...

Dear sir
I had bought at set top box last year. From last two i had ask my operator for 130 rs trai pack. But he refused regularly. When i ask him for refund of security amount he again refused me and misbehave with me. After that i go to the fastway office ludhiana. After one hour they had given me any solution then i mail to trai & fastway but there is no revert till now. Screenshot attached of email to fastway please help
Sanjeev...

Sir
Its so bad that trai increse the problem.
Before trai new rule. I have pay 350 rs for same pack as i am using now. But now i have to pay 420. Rs for the same.
If i want to complaint on customer care they said their system is down contact your operator.
This is so bad sir. Kindly do the needful.
Now its is too costly after the new rule. All user facing same finical issue
Customer care no [protected]....

Fastway transmissions pvt. Ltd is completely flouting trai guidelines and i am surprised that authorities are not taking any action. I am sure that like me there are subscribers who are not getting the bills from the operator with gst details. Local cable guy simply gives a receipt in which customer details, stb s/n, subscribed plan, taxes etc. Are not mentioned.
Also the operator is not giving access to the channels as per wish of...

We filled the form and selected channels according to the TRAI new rules, payment of channels has been done, but still our cable operator is not providing the channels, we contacted the company many times but they are always saying "we will check" from 1 month. We are getting channels which we dont watch and didnt paid for it, they are giving channels of there own choice only.

I am looking forward for your help
br...

Dear sir

I got connection (Set top box) of fastway transmission on dt.17/03/2019 vide connection no.83200191 and paid full payment rs.1600/- to cable operator. The set top box was not activated at that time and cable operator told me that it will be activated withing 15-20 minutes. But we surprised to see that till now set top box not activated.

I approached many times to cable operator as well as customer care...

Hi sir
I m from himachal chintpurni. I m using fastway pack. But in 153 pack the channel that are not according to our wish. That is according to fastway cable operator wish see in photo below. I m using 10 setup box. But in 153 not channel according to our wish. Please take a action to resolve this problem.in fastway there is no option to select the channel like other dish tata sky videocon. Please see photo that i send...

Dear sir
I had bought at set top box last year. From last two i had ask my operator for 130 rs trai pack. But he refused regularly. When i ask him for refund of security amount he again refused me and misbehave with me. After that i go to the fastway office ludhiana. After one hour they had given me any solution then i mail to trai & fastway but there is no revert till now. Screenshot attached of email to fastway please help
Sanjeev...

I have a fastway connection in my house and its being 1 month since cable is not working, i have been regularly calling to their customer care number they have registered my complaint but no one visited till now to rectify the problem. I have spoken to aarti who works in escalation department of fastway, she assured that it will be rectified in 1 day. Already 3 days have been passed and no one came to rectify the problem. Every time i have...

I have to connections in my house since several years. Stb id 4c67519 and another connection of hd channels with stb id[protected].
It is submitted that i am facing a huge problem with these connections due
Irregular transmission of channels since one month but now stb no.[protected] which is for the hd channels displaying only simple channels
For about four days, i complained the matter to local operator but...

The cable service providers have themselves created silver, gold and platinum packs and are forcing us to take one of them. Even if we don't want to pay for certain paid channels, we are being compelled to do so. No option to select channels of our choice has been provided. The new trai policy has led to increase in cable bills for same number of channels. The trai rules are not being followed....

The fastway operators in shimla hp, is not providing single single hd channel. They are saying that combo hd packs is only available and has to be taken by consumers.. But the channels of hd are also available if taken individually... But due to the operators own benefit customers have to suffer... Kindly take this issue on priority as many customers have to suffer due to this......

Fastway cable is proving 100 free channels of their own choice in which 25 channels are of dd and 75 channels are of their choice. These include all other language channels which are not relevant to me. They are not showing 538 free channels for selection as per trai order. No one is listening. Local cable operator and customer care is not supporting....