FastWay Transmission Complaints & Reviews

I, Lovepreet Singh S/O Sukhchain Singh, Govt sector bank employee, R/o :-Bargari, Dist:-Faridkot, Punjab, visited thrice to our area cable service provider to get cable connection. But each time he refused saying that your house is too far away, although my house is at a distance of only 300 mts..Kindly take strict action against him as soon as possible

Hi, i have fastway connect at my home from last many years, from last year i am facing a problem of there services, they took money but set up box always out of order we complaint and got resolution after a month or a quater, even i wrote many emails but no resolution, i have all the bills, copy of the emails
now help me...

Thanks
[protected]

I reside in rail vihar mdc 4 panchkula. I has many times that some of major channels like star plus, colors dont work. If we ask the operator about the same they say u need to change the wire. But once we complained online and it started working smoothly after that. Now also some channels are not working since last week. Kindly enquire into it.

Dear Sir,
I am Ajay Chauhan residing at Shimla. I called at fast way office Shimla reharding new connection on[protected] and I am taking followup regarding that on daily basis. I was informed from office that the employee who covers (Chalaunti) the area is not reachable and I also took his number and called him many times. After so many reminders today Mr. Brijmohan came here and said that he was on leave and this area didnot comes under him. I informed the same to office and said that I'll complaint regarding it. Then Mr. Brijmohan took his belongings and went from here saying "aap complaint kar lo connection mein nahi lagunga". I am also having another connection of fastway at my home and I am taking this connection for my dialysis center. Everday I am calling at your office, and fast way employee behaving in that manner. Sir kindly took appropriate action regarding that and also teach such employees how to behave with customers..Hoping for positive result.
Thanks,
Ajay Chauhan,
Renal Care Dialysis Center,
Chalaunti Shimla,
[protected]

Dear sir
i have fastway setup box and this is not working a eror code show 109 on tv screen and i complained 4 days ago on customer care number of this company ([protected]) they told me not my complaint and forward to cable operator but after 4 days they are not responding please take any action and resolve this problem.

I am consumer of Fastway cable vide CRN no. 129051 and set top box no. 38C85C78ED09 in the name of Nirmal Kumar, Haibowal Kalan, Ludhiana. The channels are not working since long back as shown “104 signal not found”. This is deficiency in service and it is unfair trade practice. Please take legal action

I am resident of #1763 sector 32-A chandigarh road ludhiana, remote of set of box is not working since last month we have lodged several complaints but is not yet provided to us, we have asked our area operator for this he is charging 200 ruppees against 100 which is the cost of the remote when i talked about this to him he brazenly said we do like wise if you want to you can other wise get it from somewhere else, i want a strict action against him.

I have fastway connection from 5 years. My box was faulty 3 months ago . I visited the office, the executive gave there box which worked for a week after that was again faulty, then again my father visited office and they gave another box. Surprisingly i came home and installed box and it did not work, next day i went to office again and they said they forgot to upgrade the audio software, after waiting there for 1 hour they gave me another used box which was looking quite worn out and it is now giving problem again..In between 1 month ago they disconnected my other connection and then i again have to visit office as i have twin connections, they said by mistake sub connection was removed from my account surprisingly i was using twin connection from last 2 years, It seems everything is falling from FASTWAY and their services are deteriorating day by day. AND Last from last week the box is again faulty and it takes 15 minutes to start off and gets hanged in between changing channels. Now i am fed uo with visiting fastway office at chotti baradari and has complained to local guy, he says you have to visit office as they dont have buffer of set top boxes. And i am not looking forward to going to office, instead i will change the operator and get TATA Sky installed as their service is very good. If you can intervene and get the problem sorted out i would be thankful to you, My addres is Parkash Kaur, House no 1191, Phase -2, Patiala, Punjab
Box Number is FCBBDLFDR, MAC Number BCC8107313F9

I am a uswr of fastway set top box, but past few days my set top box is not working nd the reason the fastway operator are giving is thT i have not done the payment . i have the proof that the payment was done nd received by their local operator . despite contacting thwm for past 6 days they juct give me a diff complaint no. Each day nd i have not got any response. Plz help

Payment is being made but some channels are not available .some are completely blurred n some stops n what not else...n it is unknown wheather it is a problem from centre or in oir set box ...we rely fastway n want our request to be met immediately...

Dear Sir/Mam,

I have been customer of Fastway Transmission service from last 5 years.
I have been facing signal issue from last 7 days and I raise a complaint ticket 2275345 on dated 9th November 2015 but till date there is no responce from the Service Provider.
Besides, many call they are not bothered at all to resolve the said issue.

Regards,
Parvinder Singh
Mob: [protected]
Address: H.No. 547, Sec-2, Mundi Kharar, Dist. Mohali

Date: 2nd Nov'15
Request: for new Digital cable connection.
Address: House no. 140; Shiva Encave, Zirakpur, Dist. Mohali, Punjab.
Reason: Till date 11th Nov'15. no one has has attended the request for new cable connection, a representative came on 07th Nov'15 told he is just getting new set top box & connection would be functional EOD again on 09th Nov'15 he came saying he just getting cable wires to install connection but again he doesn't turned around & installed till date 12th Nov'15 cable has connection has not been address

Fastway Transmission Pvt. ltd. most worst cable notwork in Punjab. As per some people this is owned by Badal family but I am not sure. They are not proving service which they have to. Customer service is worst totally pathetic. My cable connection is not working from last 15 days. Daily I am calling and sending email to fix this but they are not able to fix this. Local cable operator collection money a month back but TV is showing Non - Payment message. I would like to request people to disconnect Fastway cable and switch to any DTH. Complaint numbers: [protected] OCT 2015 [protected] OCT 2015 [protected] NOV 2015 [protected] NOV 2015 Company Details: Fastway Transmissions Private Limited Address: Lajjya Tower, Near E.P.F. Building, Sham Nagar, Ludhiana, Punjab 141002 Phone:[protected]

I m using fastway cable from last many years, but now my HD setbox
Is not working . I complained to the oprater his men taken away my box last week neither they hv repaired it nor replaced it . so many time I phoned them but no result of it just laughing and making fun of every thing
Is this a new slavery for us here . it is jungle Raj . No body listen no body cara where v should go ???

No customer service provided since last one week, complaint also registered with them and the complaint number is 2174542. Customer care also disconnecting the call and operator not picking up the calls. Since, one week no resolution to complaint # 2174542. Customer care people are also misbehaving on calls. Please address the issue ASAP.

Fast way agent charges me extra amount.my package is 265(gold) but he gives me silver package and charges me Rs 300 per month against Rs 265 and he give recipt without recipt number. My mac adress is 08803930fff6. My address-Cheema bagh colony near pax school, Sanour road, patiala Pin-140001

Respected Sir, myself inderpreet singh I am using fastway cable operater.my cable operator takes monthly rent of 300.which is actually 265 and he not paying bill to anyone in the town.i went to local police they said to me.to cut the connection..i am sending the cards he use to collect money..please take a serious action because its the theft of income tax and damage to my country.

I am residing in Sector 45 B Chandigarh. Our cable operator M/S Kumar Cables Chandigarh has charged Rs 680/-p.m. for the months of August and Sept 2015 for Gold pack with 2 add ons against 635/- as per company rates displayed on TV. Now for Oct 2015 they demand Rs 750/- p.m. without assigning any reason. I have also complained in the month of August 2015 for overcharging, for which no reply has been given by the company. This leads to believe that the company is not bothered to its customers and they have openely allowed to its operators to harrass its customers.
I request you to kindly settle the issue and send me the correct amount to be paid to the operator and istruct M/S Kumar cables Chandigarh to charge as per company policy.
Sr. No. CTBBKCMGT MAC ADD 38C85C78DD4E
Narinder Pal DHIR
H. NO. 1009, 45 B, CHANDIGARH
MOB. NO [protected], [protected]

Dear Sir/Madam, am sarbjit from ludhiana. My complant is regarding non submission of monthly instalment for the month of march, may and sep i did a complant last month dated 08.08.2015 for not running the channels propraly. the mandeep cable operator was come to me n resolve the complant but in this month operator cut my connection when i ask him the reason they ans me that your last year instalment is still pending. Now my question is that if i was not paid the instalment regularly last year then why you was not disconnect my cable connection last year at the time of non submission of instalment i was calling customer care so many times from last month they was not guide me properly they always telling me go to the cable operator and resolve the problem. My question is this if i was not paid instalment regularly to you last month then why your operator was not disconnect my connection Kindly resolve my problem on your end. My box no is MAC 24767D654ETK mob no [protected]

I am use black set box but set top box channel not start message Error 109 { Plan Not activated} Please set box activate with gold plan within 24 hours. Set Box Information from proof picture Contact[protected] Email- er.[protected]@gmail.com Thank You.