FastWay Transmission Complaints & Reviews

I am using the fastway connection since 1 year . Since a approximately 1 month. i am not able to recieve some Channels like zee tv, zee cinema and all zee network channel..but our cable operator charge for all channel RS.270...and i want request to complaint forum, plz you must take actionand solve this problem.

Dear Sir, We have already used two no.'s STB. we wants more two no.'s of STB. But no body response from your local area. we have locked so many calls in your local Amritsar office Since last week. But no take action from anybody. So please look this matter. Thanks. Gopal Khanna.

I am santosh dhand h.no 2 st.no1 gulabi bagh tibba road.i am existing user of fastway cable.but from last 2 months we were unable to see the cable tv .for the same so many time i had complaint to helpine no [protected] and also called to local cable executive.but nobady took this matter as serious like they all are not for public help.starting of aug one of cable executive came for monthly payment i gave him monthly rental of july month.but he picked our setup box and said we will repair it and get back to you withing 2 3 days. After 10 days we call to customer care n they said that the proccesing time will be 10 days.we again wait for 10 days. On 23 aug i call to local cable executive named sonu and asked for the same. He denied to give back setup box.he said firstly you have to pay the july n august payment than i wil give back your set up box. I told to him from last month i was complainting my cable tv is not working properly.but he didn't listen my words and also demanding for aug month payment but the starting pf the aug month he picked away our set up box and openly challenge to us go n do whtever u want . But he has no rights to pick our set up box without any intimition becoz we already paid money of 500 /- as a security. Here my purpose of mention all this as i wish to teach him how to behave with a consumer .they executive are employees.they have no rights to do anything without any intimition . Pls this is a humble request to all please do the needful and also take a action againt this corrurption Yours faithfully, Santosh dhand [protected]

Sir i have a cable connection of your company having mac no.0880391f2 c78.There is no cable coming since last 48hrs . I have complained to your helpline no.[protected].They asked my mac no.And said the service will start with in 4-6 working hrs.And now 16-18 working hrs spend.My cable services are not start

I m Vikrant from Ludhiana my set up box card no.[protected], chip no. [protected].
i m facing a problem frm last 6-8 months, no one come to pick payment to our door step,
and this fastway co. switch off their service without any intimation, then i called to their poor customer care, they told deposit yur payment...many time i had to go nd deposited payment by my self...
today 23 augst 2014, they again stoped their Cabel.i have fad up nw..
no one is responsible for dis harrasment...i called my cabel opretor to pick my payment but no one come..
when i said them that i ll return your box..they no issue, you can do

kindly stop this nonsence ...

I HAVE COMPLAINT ON [protected] AND SHE GIVEN ME COMPLAINT NO 533379 AND TOLD ME That remote was given me within 4-6 working hours but there is no remote was there after 2 days i was again called on [protected] and also she told me that remote will be delivered in 4 working hours but again there is no remote i was totally fed up with Ur service's .Thanks & regards Rashpal .

Hi, I am the resident of House No.729, Mohalla Dehra Sahib, Manimajra, Chandigarh. We are using Fastway cable for 3 TV sets. I requested our cable operator to change the plan from GOLD to Silver but he rejected for the same. Moreover every month they are charging wrong amount from us. I requested many times for the correct bill but they rejected for it & threatened to cut all the connections. Please help to resolve the issue.

My local service provider, MD Cables insists on overcharging every month. During current month when I objected his employee refused to get cable subscription as per rates depicted by you on your site. I am satisfied with transmission but I fear he would disconnect my service. Please advise him appropriately or suggest alternative local service provider. Can I make online payment directly to FASTWAY. Ajudhia Parshad Verma Mobile:- [protected]

I Pritpal Singh . (Address: Village Tibba Distt.Sangrur Tehsil:Dhuri Punjab.I am here to complaint about undesirable behaviour of our area Cable operater.We have inserted fastway cable box around 21/07/2014 . Cable operator has signed the forum included the photo proofs, we choosed gold pack.He also taken the money at that current time that was 230.What till today 17/08/2014 The no.of working channels are around 40 to 50.I am regularly asking the cable operator about this problem what he is saying that the forum our still have to send to the head office.He promissed us that all the channels will work in 4 to 5 days .What we are sorry to say that the channels are not working today. . I also phoned on complaint no.many times .What the problem has been solved . I am very thankful to u i[censored] would like to solve my problem Otherwise I have to choose any another method. THANKS.

Very poor service of Fastway cable in Mohali. Such a bad experience. Very poor service is provided by Fastway cable operator in phase 1 Mohali. I have 3 Fastway connections on my name Ranjit Singh # Kothi no 2, phase 1, Mohali since from last one year. All these 3 connections stops working from last 6 days and i am repeatedly lodging complaints to the Fastway cable operator from same day on mobile number [protected] (Local service provider) but he always gives false assurance. In the last on 10/08/14 i Launch complaint on Fastway customer care number [protected] and i was shocked that out of three only one connection is working on my name that too with wrong address and all are not working due to non payment though i had paid Rs550/- in advance on 02/08/14. Moreover when Fastway customer care executive talk to Local service provider on mobile number [protected] through conference from my phone then he agrees regarding this and agrees to send mail for activation but till date connections are barred due to non payment. Such a bad experience with your service. Detail of all the connections given below: MAC NUMBER SERIAL NUMBER NAME & ADDRESS Complaint NUMBER 1) FCBBLHPCF 24767D681242 RANJIT SINGH #2, PHASE 1, MOHALI 498433 2) CTBBKCFRB 38C85C78D493 SAME 498442 3) FCBDRGXNW 18550F4F6183 SAME 498452

dear sir, madam,
i place a request before 10 days on [protected] for a new (second connection at my home) connection, but nobody til date i have no connection, operater say me they have no STB, but i told them that i have a STB, but no reaction from them. now i am thinking about TATA SKY...
but i want Fastway STB
please help us
Bikramjeet singh
SUB Edition in punjab news paper
# 556, phase X, SAS Nagar, Mohali, punjab

respected sir/madam i am from ludhiana.i want to submit my stv form but cable operator told me that they do not have any form so please email me subscriber form to my id [protected]@gmail.com so that i could be able to enjoy the pack services

my name is nasib singh from village samana kalan teh chamkaur sahib district ropar... i requested a fastway connection a nearly month ago.. i also contact many times our cable operator .. whenever i talk to customer care they said your connection is done.. i asked them to make my call forward to seniors.. they disconnect the call or used to say our seniors are busy we will call you back but till this date neither i got the call nor the connection.. now come to cable operators.. i call him many times.. he used to come to village many times but never come to home to give connection.. one day i ask him in village what are you doing.. he use abuse language and said do what you want and go whereever you want.., m not going to give connection.. now talking to extra charges ... i recently read in ajit newspaper dated 12 july page number 3, , the add given by fastway, , in add it is advertise that in villages where panchayats system are there.. the price of connection is600 and installation chares are 50 rs.. but in our village rs1250 are charged to peoples who got connection... there is no system of connection, , charges, , , no one is there to listen.. m fed of calling opeartors and costumer care... is there any solution of all this..

Hi Guys I am having following Error - 109 I am suffering from this error from more than 22 days and Service of fastway is very bad. Even I have complaint them 16 times in 22 days every day i ask them But No Officer has come to check our problem . This is example of really bad service of fastway. They have even taken the money from us in advance for this month but Setup box not working from 22 days . Service of fastway is really bad . Every time I call on complaint numbers they ask me to note down VC number complaint number (461544) but no one come. What is this service why they call themselves BEST ---they are WORSE ...They have taken the payment for this month in advance if they are unable to provide us service then they must have to return the money back . Any help will be really appreciated. Address H.No-107 Guru Amar Dass Nagar Ext. Near Verka Milk Plant Jalandhar

Hi,
We are residents of Mohali, Phase 5.. My father today called up the area cable operator at [protected] at 0931 today ie 4th August. My father simply asked him that our cable is not working and once this he just started shouting and said that your cable is not working any time and we shall place a person permanently at your residence.
Just tto let you know that the cable operator has left all the cables opened and has not been tied up with electri tape. It's a service industry and the operators should behave and have sense, when talking to a 70 year old person.
We would like to hear from you on the action taken.

sir i m anil from Mohali .my setbox is ñot working. i coplaint at local opertor in 3 b2 Mohali. he assured me that within 2 or 3 days it will be done. but now from one month they dont pick the phone. if they pick the phone they reply in abuceing talks. pls resovve the mattar

my STB no.[protected] my VC no .[protected] worst ever service by fastway cable.cable sound bacome inaudible so many times . we have called so many times evry time they take setup box and returned after a 1-2 days but off no use again the same problem happens.

for the last 5 days my cable is not working inspite of many reminders to LCO it shows you are not authorised to watch these channel I paid all dues now LCO phone is switched off not attending to any complaint nor picking up the phone RAJESH KUMAR HOUSE NO-1138, (ROOM NO.-115) GOVINDPURA, MANIMAJRA CHANDIGARH PHONE-[protected]

sir/madam, I am a resident of ludhiana. We submit money on time always but our operator doesnt pay that to company as message appears regularly.you tell me whats our falt in this.Because of his mistake we cannot enjoy tv.Whats the benefit of giving money on time.Now no cable is coming from past 10 hours.why r u punishing the customer for this .you should rather pressurise or change the cable operator.our operators name is lovely nahar and we r resident of gurunanak pura, ludhiana. Kindly restart the cable service as soon as possible as these things will lead to bad reputation of your company.

I am a fastway cable customer with mac no bcc8106ed0a3 s/n fcbbbrgmp. Our cable operator mr baldev sethi is charging excess money than prescribed by fastway. He is charging us rs.250 for the silver pack which costs rs.200.Now whwn we asked him about this then he is telling us that he needs some extra money in his pocket as we.When we want to change from silver to gold pack he still wants an extra share as he will charge rs.300 instead of 260 or we should return him the set top box .I request u to kindly look into the matter at the earliest