FastWay Transmission Complaints & Reviews

Gaurav Kumar Bansal
A-42, GHS 94 PGI SOCIETY
sector 20 panchkula
haryana 134117
mb [protected]

the cable is not working properly..
its on regular basis now..
even the cable operator doesn't picks up the phone
poor service.. really poor service..
whats the benefit of this digitalisation if only this gonna happen..
not getting any responses even.....

we are using fastway cable with name mr.Ajmer singh , we are using setup box since last 2 years ,it started giving no signal on contacting the cable operator they asked us to deposit this box owned by siti cable and our cable operator asked us to again deposit the security amount as due to some upgradation by fastway old STB needs to be replaced ,tell us how many times we have to deposit the security amount having no fault at our end . I...

A compliant was lodged to you for noy non screening of NDTV image NDTV HINDI /ENGLISH NEWS CHANNELS AND NDTV KING FISHER BY fast way cable in Punjab now stopped screening of HEAD LINES TODAY, I would like to request you to please look into the matter and get the channels screened, please note that the quality of service is not good, i.e. most of the times singles are so weak that T.V. screen remains blank, so many times complained aboout...

this is a very shameful for fast way cables that they are using fast word in their cable name bt the service is damm poor and slow. i put a request on 10/08/2012 for a cable connection with box but, from last 20 days i had wasted my time and call money while calling the customer care([protected]) and waiting for the positive response but till today i had no cable connection in my house. I want to advise FASTEWAY CABLES either dont make any...

Dear Concerned

I am using Fastway Setup Box (CISCO) from last 3 months in sector 32, Ludhiana.
I have observed that for most of the time either there is no signal or Initializing prompt on screen. On complaing to local service provider and Fastway Helpline ([protected]), they always confirm that it will be done in next 4-6 hours.
Every now and then it happens and there is no one taking our concern on serious...

I have request for set top box installation on dated 10-Feb-2012, Request Number is[protected] but still not installed. Already complaint many times at helpline [protected] but no solution provided. complaint numbers mentioned below.

Complaint Date 15-Feb-2012, Complaint Number[protected]
Complaint Date 15-Feb-2012, Complaint Number[protected]
Complaint Date 17-Feb-2012, Complaint Number[protected]
Complaint...

Hi,

My name is deepshikha. I am from Mohali #522, Phase-2, 1st floor. Its been 2 months that i am using the fast way cable connection. Not even a single day has passed that i didn't go through any trouble. Recently from past 1 week i am calling the customer care number([protected]) continuously that i am not able to view the channels, the picture gets freeze after every second. They give me the same answer every time that...

It has been more than a month now, We had this installation of set top box on 14th May, 2012, and since then, the cable quality is disgusting. I have made repeated complaints to FastWay and every time I am assured that the issue will be resolved in the next 4-6 hours. Today is 17th June and the issue is no where to be addressed.

The Fastway support staff never ever gets back to me asking if the issue has been resolved. They...

hi


i m manmohan working in BSNL at Amritsar . I have three fastway cable connection working at my home .for
few days back i m facing problem with service . you have provided me 3 setup box for the above 3 connection


BUT none of box working ,, for what reason i dont know?????????

but this is also about your workers who...

I am having Airtel DTH service since 2007-08. I repeatedly requested to the local Cable operator (ASEES CABLE) to provide Fastway Cable since Feb,2102. But I didn't any response. Then I placed this request at[protected]at FASTWAY CABLE Network) on 13/05/2012 vide request No.[protected]. But I did not get any reply from FASTWAY NETWORK. Then I approached another Local Cable Operator Mr.Sethi and requested for the same. He provided...

sir,
we are using fastway cable with name mr.Dial Singh , we are using setup box since last 2 years ,it was damaged and our cable operator repaired it and given us back but after that it is not working and giving message "no service available " . I had given so many complaints to our cable operator and fastway customer care at [protected] . but one month has been passed but they are not doing anything , they have noted...

set top box not working
My set top box is not working properly since a few days. Complaint was done at [protected] four days back and since then my life has become hell as everyday I receive a minimum of 5-6 calls at odd hours asking the same questions repeatedly such as my address, name of my local cable operator, VC no.of the box,with the promise of sending someone within an hour. But nobody has so far come to see and attend to the...

My set top box is not working properly since a few days. Complaint was done at [protected] four days back and since then my life has become hell as everyday I receive a minimum of 5-6 calls at odd hours asking the same questions repeatedly such as my address, name of my local cable operator, VC no.of the box,with the promise of sending someone within an hour. But nobody has so far come to see and attend to the problem.
...

Dear Sir,
Me Ajit Kumar (House no.-SFC-1, friends colony, ramgarh, near Aarti spinning mills, chandigarh road, ludhiana) going to complaint here about FASTWAY SET UP BOX.I have purchase set up box on 24th of March 2012. After two or three days its stop working and shown no signal error(104).
i have complaint almost 100(hundred) times to fastway number [protected], but still they have not taken any step against it.My SET UP BOX...

Fastway Set Box having smart card No.[protected] in the name of B.M.Sood W-17/550 Ram Ganj Mandi Moga , is installed. Accidently Remote of this set Box has compleatly been damaged and I want to purchase new one from you. I have talked many times in this connection at [protected] CCS LDH .. But no proper response. I m told that this will be supplied by my local operator but total refusal is received . Operator LL Phone No. is [protected]....

cable not working from last 10 days and they say when i call on [protected] sorry sir tmrw till evening it will definately be fine and 8 days passed daily i call and those [censored]s says same...

My complaint no.[protected], my address H.No.37, Birla Mill Colony Bathinda, My set top box channel is very poor, and your local employee services yet very poor. i talk to mr. Gourav customer services no. [protected], between last one week & rough talking to me & not response from your local employee, Your Services is very poor. Kindly Solve my Problem Immediately. I shall be Thankful to you,

Thanking You
br...

Dear sir
our cable oprtaer do not solave the problem i am complet the many time but he don't solave the problem and do not pick my phone...

To whom it may concern,
Fastway Cable TV Network in Punjab (Ludhiana) is unnecessarily forcing the implementation of Set Top Boxes in homes which use their services. There has been no notice whatsoever regarding the implementation of the said boxes by the central or the state govt. Despite this, they shut down cable services everyday for 4-5 hours without informing the consumers about it and say that this will continue if we don't...

Sir m Amritpal Singh frm Ludhiana........ sir maine kuch he mahine pehle Fastway company ka digital setup box 600 rs. mein liya tha us waqt kaha geya tha ki jb b koi problem ayegi usi waqt ap [protected] pe hmare custmer care pe call karna with in 2 hours apki complaint solve kar di jayegi ..... kuch dino se mujhe mujhe problem aa rahi thi ki usmein network nai aa raha tha 200 channels mein se mushkil se 60 channels chal rahe they maine custmerpe...