FastWay Transmission — full payment taken but set top box not activated

Address:

Gobin Nagar Dehlon Road Sahnewal Ludhiana, 141120

Dear sir

I got connection (Set top box) of fastway transmission on dt.17/03/2019 vide connection no.83200191 and paid full payment rs.1600/- to cable operator. The set top box was not activated at that time and cable operator told me that it will be activated withing 15-20 minutes. But we surprised to see that till now set top box not activated.

I approached many times to cable operator as well as customer care but no proper response. From last day of noon cable operator is not picking my phone.

Now i am very fed up from fastway transmission and i think my decision to get connection from fastway was wrong. I will never suggest to any one to go with you.

We request your goodself help me to resolve this problem. Either they activate set top box or refund my full money.

Thanks & regards.
Name: sonu kumar jaiswal
Mob. [protected]
Address: gobind nagar, dehlon road, sahnewal, ludhiana