FastWay Transmission — not allow to choose channel

Address:

Amritsar, Punjab, 143001

Fastway is not allowing its customer to change base pack they said you can not remove any channel from base pack and they also added rs 40 pack of their own local channel to every customer forcefully, they said if you want to watch any channel you can add but from base pack of 100 channel you camt remove channel either they r tamil telugu language, its clearly against the rule of trai i have also complaint about this to nodal officer of fastway customer suppert and trai site but nothing happend