FastWay Transmission — Overcharging by local cable operator & deactivating my connection due to refusing to pay him extra payment.

Dear sir
I am having two connections of fastway cable from so many years . First connection details are MAC 0880392F6039 & second conection detals are VC [protected]-9 .I am regularly making payments for my each connection .But when I got to know from your website that under multy tv connection there is rebate in second connection NCF I approached the local cable operator for the same but he refused to give me rebate in NCF of my second connection .I also submitted the affidavit in prescribed format that both connection belongs to me as advised by your customer care team, but cable operator still refuses to give me rebate under multi tv connection policy of yours.

Dear sir when I refuse to make extra payment for my second connection, cable operator deactivated my second connection i.e vc [protected]-9.

I tried to contact to nodal officer on no. [protected], [protected] many times but nobody takes the call.I tried to contact Local cable operator Mr.Malik on his no.[protected] but he also never attend call.

Sir I request you to please kindly take strong action against your cable operator & get activated my connection vc [protected]-9.

If you can't do that plz take your both boxes back & refund my security amt of Rs 2800/- so that I can get connection of some other DTH service provider .

Thanks & regards
R D Chaudhary
Pinjore(Haryana)