Fbb — Never received my order

Order number[protected] was prepaid and placed on the 16tg Sep 2020 or so .It has never been delivered ! SKU:[protected]
Shipping Date: 16th Sep, 2020
Courier: Xpressbees
Tracking id:[protected].
Expressbees and Fbb both parties keep saying the same thing due to COVID there will be 7-10 days delay but it's been 40 plus days .I need the merchandise along with the compensation !