Claimed

Federal Bank Complaints & Reviews

3.2
Updated: Jun 26, 2025
Complaints 517
Resolved
320
Unresolved
197
Contacts

File a complaint to Federal Bank

Having problems with Federal Bank?

File a complaint and get it resolved by Federal Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Federal Bank reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sayali Adagale
Aug 24, 2020
Report
Copy

In the payment status its showing quued transaction for which the amout was debited from my account. Now I ain't able to resolve this isue.
Federal Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    birendra143
    from Bargarh, Odisha
    Aug 20, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: REMUNA BRANCH, BALASORE, ODISHA,PIN-756019

    Dear Sir/madam,
    My name is Mr. Birendra Sahu . My Saving Bank account no is [[protected]], IFSC CODE - [SBIN0018479], [GHESS BRANCH Sohela Bargarh Odisha].My registered mobile no is [[protected]]. My E-mail Id is [[protected]@gmail.com].Unfortunately I had wrongly transferred money Rs. 7257 from Phone Pay to account no. [[protected]], FEDERAL BANK, REMUNA BRANCH, IFSC CODE IS [FDRL0001853], BALASORE, ODISHA on 05/05/2020 at 12.50PM. I already complaint about this txn in SBI Ghess Branch Sohela, Bargarh with writing Complaint. But they do not take any response in this matter.

    So, You Kindly consider the above request and plz. return the money to
    either my Phone Pe UPI NO [[protected]@ybl ] or my bank account
    no.[protected] my Phone Pay txn ID is [P2005051250182954779868].
    Bank online Reference no is [[protected]] taken from Phone Pay
    Customer Care . Plz. I request to consider my request and help me .
    Aug 7, 2021
    Complaint marked as Resolved 
    Federal Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2020
    Federal Bank Customer Care's response
    Hi Birendra,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (90101) in the subject line so that our team can assist you.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prabal kumar Dey
      Aug 3, 2020
      Report
      Copy

      Imps sent for rs.14000/- from my savings a/c [protected] at 18.45 hrs in queued status. My account debited but the recipient not yet received the amount. Please look into the matter and credit back the amount to my account.
      Federal Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prabal kumar Dey
        Aug 3, 2020
        Report
        Copy

        Imps sent for rs. 14000/- from my savings a/c [protected] at 6.45 pm is in queued status for more than 1 hour.
        Account debited but recipient did not receive the money till now. Kindly look into the matter and credit back the amount to my account.
        Federal Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jishad Hameed
          Aug 1, 2020
          Report
          Copy

          Utsav rewards program of federal bank is utter waste. They say for pos transactions the points will be credited into my account in 7 business days. But it has not happened even a single time after opening my account with them. Federal bank utsav rewards program is a cheat. Don't join it.
          Federal Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            movies and more J&H
            Jul 31, 2020
            Report
            Copy

            Sir i am hanish suna i have red carpet virtual credit card but when i do any transaction its show only one message mobille number not linked
            Federal Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kataram lavanya
              Jul 25, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: H.No : 9-3-468 Rezimental Bazar, near No.1 High School beside Eashwar Residency, Secunderabad-500026.

              Dear sir / madam,

              I am writing to you to raise an issue about : upi payment through gpay.

              It occurred on : 22/7/2020

              We have actually raised the complaint against this issue, almost it’s been 3 days and the payment has been debited from my account and the transaction is in still processing.

              I look forward to your prompt response on this issue. I would like to keep a complete record regarding this issue, so please reply back via this mail account.

              Yours faithfully
              Kataram lavanya.
              Aug 12, 2021
              Complaint marked as Resolved 
              Federal Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2020
              Federal Bank Customer Care's response
              Hi Lavanya,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (87023) in the subject line so that our team can assist you.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bhagya Uttur
                Jul 8, 2020
                Report
                Copy

                Address: Athani Karnataka

                Sir i have applying for a new atm card in the last wee of this month. But still i can't get my atm card.
                Federal Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ak navas
                  Jun 28, 2020
                  Report
                  Copy

                  Address: Chennai
                  Website: Chennai

                  26/06/2020 i transferred rs. 10000
                  In fed mobile app for this account
                  Javahirdeen. S
                  Ac no.[protected]
                  Corporation bank
                  Ifsc code. Corp0001378
                  Branch=kottaipattinam
                  But amount not credited this account. Transactions status is waiting. Pls verify and credit or refund amount.
                  Thank you
                  Federal Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arshankhan
                    Jun 24, 2020
                    Report
                    Copy

                    My redcarpet virtual credit card is dissappeared from the red carpet app i have no dues, and tried to contact redcarpet customer 100 times but no one responded from them, last week i checked my credit report there was showing that my 1 extra loan account is active dmi[protected] sanctioned amount is 60000 and balance of 450 but redcarpet told me my limit of only 500, what is this going on? I asked dmi finance about this they said ask federal bank or redcarpet, i have allready paid this 450 rupees then why its still active in my credit report? My mobile no is [protected] my red carpet user id is 1814289. Please do something as soon as possible because i am not using your app since i paid your 450 rupees amount because after payment that my card never reloaded again, n now its dissappeared from the app.
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 26, 2020
                    Federal Bank Customer Care's response
                    Hi Arshan,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (83591) in the subject line so that our team can assist you.
                    Jun 26, 2020
                    Updated by Arshankhan
                    I have allready shared all detail here, you can tally it from here thank you
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sebypa59
                      Jun 14, 2020
                      Report
                      Copy

                      Address: Puthenkudy house, Koodalappad Kara Koovappady

                      Sir,
                      I had paid rs 137/- through revenue department online portal my land tax payment on 10-06-20. The amount is debited in my sbi account. I am attaching screenshot of email towards the transaction. The transaction no. Is 636687 and terminal id of transaction is 25016945. The receipt for transaction is not received me from treasury and no details of receipt is seen in revenue online payment portal. But till date no refund is received for this failed transaction. As payment portal of treasury payment is done by you, i am sending this complaint to you. I request to kindly arrange refund
                      Federal Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sanjeevsaini7175
                        Jun 11, 2020
                        Report
                        Copy

                        Address: Red carpet

                        Hello sir/mam,

                        I was adding rs 4000/- in mobikwik wallet through redcarpet card but the problem is ' the payment is debited from redcarpet but money is not credited to mobikwik wallet '.
                        Please solve my issue as soon as possible.

                        Amount = rs 4000/-
                        Date = 10-jun-2020
                        Time = 12:32 pm
                        Mobikwik
                        Mobile number = [protected]
                        User id = 77095
                        Federal Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ABDUL RAHMAN PONNAM
                          Jun 2, 2020
                          Report
                          Copy

                          Address: Federal bank edappal branch.. malappuram district..

                          Federal bank kerala edappal branch not answer any phone call. I am nre coustomer i want tacking federal bank my some account issue. But no body answer phone call. I am calling daliy 10 times please help me my email id [protected]@ gmail.com.. [protected] please helpme
                          Federal Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sabusanju
                            May 26, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Federal bank,kollam dist puthur,691507

                            ഹലോ സാർ ഞാൻ മെയ് 15നു ഫെഡറൽ ബാങ്കിൻ്റെ കാർഡ് വച്ചു ഞാൻ റീചാർജ് ചെയ്യാൻ ശ്രമിച്ചു, എനിക്ക് റീചാർജ് പൂർത്തിയാക്കൻ പറ്റിയില്ല പക്ഷെ ACCount നിന്നു 300 രുപ ബാങ്ക് പിടിച്ചു, ഫെഡറൽ ബാങ്ക് കസ്റ്റമർ കെയറിൽ ബന്ധപ്പെട്ടപ്പോൾ അവരുടെ ടെക്നിക്കൽ ഇഷ്യു ആണ് എന്ന് സമ്മതിക്കുകയും ചെയ്തു, പൈസ റി ഫണ്ട് ആകും എന്ന് പറയുകയും ചെയ്തു, ജപ്പം വിളിച്ചപ്പോൾ പറയുന്നത് ആ പൈസ ജിയോക്കാര് പിടിച്ചു എന്നാണ്, ജിയോക്കാർ പിടിച്ചാൽ ഡേറ്റാ ബാലൻസ് അറിയാൻ പറ്റും 300 ൻ്റെ ഒരു പ്ലാനും ചെയ്തിട്ടില്ല, ഫെഡറൽ കസ്റ്റമർ കെയർ വിളിച്ചാൽ പലരും പലതായി സംസാരിക്കുകയാണ്, സാർ ദയവായി എൻ്റെ കഷ്ടപ്പെട്ട 300 റുപ തിരിച്ച് തരണം എന്ന് അഭ്യർ ഥിക്കുന്നു [protected].
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2020
                            Federal Bank Customer Care's response
                            Hi Sabu,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (80444) in the subject line so that our team can assist you.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vipin Issac
                              May 15, 2020
                              Report
                              Copy

                              Respected sir,
                              I am an (Nre and nro) account holder with federal bank for number of years, specifically koothattukulam federal bank branch. I have opened nro account authorizing my father to do transactions when am abroad as per then branch managers advice. I have specifically mentioned to manager that i dont want my father face difficulty withdrawing money that is the reason am co authorizing him with my account as he is used to do transactions with passbook. Since day one i faced with lot o[censored]nprofessional behavior from bank staff like when i went to branch to get my own money i had to wait an hour then asked me to come back next day!? Staff never provided me with any specific reason for the delay. I finally transferred all amount to my friends account and he withdrawn money from his account for me. Please imagine someone going through that kind of situation. When my father went there to withdraw money when i was away, he got money couple of times without any issue, then again they told my father he cannot take money out using cash slip and pass book. My fathers name is on the nro passbook along with my name. I contacted branch manager through email explaining situation, he said rules have changed i have to resubmit authorization which i did as per his direction. Even though dealings with kklm fedral bank was frustrating, on a positive note, at least then manager was polite and professional.

                              I have stopped sending money to my father through federal bank considering the headaches associated with it as my father is old and i didnt want him to face with unnecessary tensions. After almost a year, i made a mistake by sending around 2 lakh to the same nro account for my father to withdraw, this time instead of getting better things got much worse! The new manager (Jebin k jose) wont even open my account or issue money!? He said its completely illegal to issue money to my father so on. He doesn't even want to hear customers side. He said to my father, nro account is not a good account, i dont care if you close this account or not. I shouldn't have opened that account! Contrasting opinion from same companies managers it seems!

                              After my father called me on the phone, he wont even talk to me, somehow after lot of desperate attempts, he heard what i had to say on speaker phone. Finally, i assume (Not sure) manager might have checked documents i have provided. All of a sudden my father got all the money in 5 minutes. I received a call from kklm branch (I checked number online) and whoever is on the other side didnt speak, it seems they were sneakily checking on me after all the drama they created at the branch. What an unprofessional way to manage the situation?! Me and my elderly father had to face with humiliating and demeaning response from branch manager and some staff at the branch quite number of times as we went there for transactions. As an account holder who deposited money in my account, deserve better treatment than this! I would like to officially lodge complaint to federal bank. I have most of the email communications and call recordings i had with the managers and staff at koothattukulam branch. I would like to get justice for what we had to go through. Kindly have a look in to this matter.
                              Thank you
                              Vipin issac
                              Federal Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Noufal Ahamed
                                May 14, 2020
                                Report
                                Copy

                                Address: kerala,malappuram

                                When i send money to my friend account debit money from my account ó bt not credit money to friend account. showing queued transaction
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shyjujv
                                  May 14, 2020
                                  Report
                                  Copy

                                  I transferred 2000 to ICICI bank account.
                                  Amount debited from my account.
                                  Not credited to beneficiary account.

                                  Request to credit back amount to my account immediately
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sridevi Siddaraju
                                    Apr 22, 2020
                                    Report
                                    Copy

                                    In my acc channapatnna branch 21/04/2020 time 12:11pm
                                    4500 rupees is deducted and my other bank is not received amount federal bank amount is deducted pls refound my amount
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kevin aional
                                      Apr 22, 2020
                                      Report
                                      Copy

                                      Address: Kevin dale karunya nagar 12 kallumthazham p.o kollam

                                      I have transfered 1000 rs to my another accout paytm its showing transactions pending i want to money back its in need very urgent its not time to play.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Praneet Singh142001
                                        Apr 21, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        My name is praneet singh sandhu and i have
                                        Ordered a product of 956 rs on amazon on 19
                                        March 2020. The item got canceled due to covid19. And amazon refunded the amount (Rs 956) on 30 march 2020 to my card but till date i have not got the refund in my bank account. Refund reference number (#006542). I was informed by amazon to file charge dispute form but federal bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected])
                                        May 22, 2020
                                        Complaint marked as Resolved 
                                        Federal Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 21, 2020
                                        Federal Bank Customer Care's response
                                        Hi Praneet,

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (77201) in the subject line so that our team can assist you.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit