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Federal Bank Complaints & Reviews

3.2
Updated: Jul 24, 2026
Complaints 518
Resolved
321
Unresolved
197
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Federal Bank reviews & complaints page 12

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R
Rosi Reddy
Aug 29, 2020
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Website: web.forexsupercard.com

They debited my amount without intimation. When I asked customer care, they told me to send my passport and forex card details. I sent as they asked. I didn't receive refund yet. I mailed to [protected]@forexsupercard.com regarding the status.No one is responding. I am getting an automated voice to send passport details in mail when I call customer care. Federal Bank executive saying that they have no link with forex team.I don't whom to ask. I hope I will get my refund though this complaint
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2020
Federal Bank Customer Care's response
Hi Rosi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (91540) in the subject line so that our team can assist you.
Sep 01, 2020
Updated by Rosi Reddy
I have already sent mail to [protected]@federalbank.co.in and [protected]@federalbank.co.in from the below mail address.No response from none of the mail's.i sent mail on[protected]

My mail address is - Atturu.[protected]@dnbrechnology.com

My mobile No- [protected]

Verified Support
Sep 02, 2020
Federal Bank Customer Care's response
Hi Rosi,

We have escalated your concern to our team and will get in touch with you soon.  
Verified Support
Sep 03, 2020
Federal Bank Customer Care's response
Hi Rosi,

We request you to contact our customer support number +[protected] or write to us at [protected]@forexsupercard.com. You can also WhatsApp on +[protected] for further better assistance in this regard.
Sep 07, 2020
Updated by Rosi Reddy
I already sent mail to [protected]@forexsupercard.com and send message to the WhatsApp support number. No one is responding. If any responded, why would I complaint in consumercomplaints.in website
My mail id - Atturu.[protected]@dnbtechnology.com
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    Sayali Adagale
    Aug 24, 2020
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    In the payment status its showing quued transaction for which the amout was debited from my account. Now I ain't able to resolve this isue.
    Federal Bank customer support has been notified about the posted complaint.
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      birendra143
      from Bargarh, Odisha
      Aug 20, 2020
      Resolved
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      Resolved

      Address: REMUNA BRANCH, BALASORE, ODISHA,PIN-756019

      Dear Sir/madam,
      My name is Mr. Birendra Sahu . My Saving Bank account no is [[protected]], IFSC CODE - [SBIN0018479], [GHESS BRANCH Sohela Bargarh Odisha].My registered mobile no is [[protected]]. My E-mail Id is [[protected]@gmail.com].Unfortunately I had wrongly transferred money Rs. 7257 from Phone Pay to account no. [[protected]], FEDERAL BANK, REMUNA BRANCH, IFSC CODE IS [FDRL0001853], BALASORE, ODISHA on 05/05/2020 at 12.50PM. I already complaint about this txn in SBI Ghess Branch Sohela, Bargarh with writing Complaint. But they do not take any response in this matter.

      So, You Kindly consider the above request and plz. return the money to
      either my Phone Pe UPI NO [[protected]@ybl ] or my bank account
      no.[protected] my Phone Pay txn ID is [P2005051250182954779868].
      Bank online Reference no is [[protected]] taken from Phone Pay
      Customer Care . Plz. I request to consider my request and help me .
      Aug 7, 2021
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2020
      Federal Bank Customer Care's response
      Hi Birendra,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (90101) in the subject line so that our team can assist you.
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        P
        Prabal kumar Dey
        Aug 3, 2020
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        Imps sent for rs.14000/- from my savings a/c [protected] at 18.45 hrs in queued status. My account debited but the recipient not yet received the amount. Please look into the matter and credit back the amount to my account.
        Federal Bank customer support has been notified about the posted complaint.
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          Prabal kumar Dey
          Aug 3, 2020
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          Imps sent for rs. 14000/- from my savings a/c [protected] at 6.45 pm is in queued status for more than 1 hour.
          Account debited but recipient did not receive the money till now. Kindly look into the matter and credit back the amount to my account.
          Federal Bank customer support has been notified about the posted complaint.
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            Jishad Hameed
            Aug 1, 2020
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            Utsav rewards program of federal bank is utter waste. They say for pos transactions the points will be credited into my account in 7 business days. But it has not happened even a single time after opening my account with them. Federal bank utsav rewards program is a cheat. Don't join it.
            Federal Bank customer support has been notified about the posted complaint.
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              M
              movies and more J&H
              Jul 31, 2020
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              Sir i am hanish suna i have red carpet virtual credit card but when i do any transaction its show only one message mobille number not linked
              Federal Bank customer support has been notified about the posted complaint.
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                K
                kataram lavanya
                Jul 25, 2020
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                Resolved

                Address: H.No : 9-3-468 Rezimental Bazar, near No.1 High School beside Eashwar Residency, Secunderabad-500026.

                Dear sir / madam,

                I am writing to you to raise an issue about : upi payment through gpay.

                It occurred on : 22/7/2020

                We have actually raised the complaint against this issue, almost it’s been 3 days and the payment has been debited from my account and the transaction is in still processing.

                I look forward to your prompt response on this issue. I would like to keep a complete record regarding this issue, so please reply back via this mail account.

                Yours faithfully
                Kataram lavanya.
                Aug 12, 2021
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 27, 2020
                Federal Bank Customer Care's response
                Hi Lavanya,

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (87023) in the subject line so that our team can assist you.
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                  B
                  Bhagya Uttur
                  Jul 8, 2020
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                  Address: Athani Karnataka

                  Sir i have applying for a new atm card in the last wee of this month. But still i can't get my atm card.
                  Federal Bank customer support has been notified about the posted complaint.
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                    Ak navas
                    Jun 28, 2020
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                    Address: Chennai
                    Website: Chennai

                    26/06/2020 i transferred rs. 10000
                    In fed mobile app for this account
                    Javahirdeen. S
                    Ac no.[protected]
                    Corporation bank
                    Ifsc code. Corp0001378
                    Branch=kottaipattinam
                    But amount not credited this account. Transactions status is waiting. Pls verify and credit or refund amount.
                    Thank you
                    Federal Bank customer support has been notified about the posted complaint.
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                      Arshankhan
                      Jun 24, 2020
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                      My redcarpet virtual credit card is dissappeared from the red carpet app i have no dues, and tried to contact redcarpet customer 100 times but no one responded from them, last week i checked my credit report there was showing that my 1 extra loan account is active dmi[protected] sanctioned amount is 60000 and balance of 450 but redcarpet told me my limit of only 500, what is this going on? I asked dmi finance about this they said ask federal bank or redcarpet, i have allready paid this 450 rupees then why its still active in my credit report? My mobile no is [protected] my red carpet user id is 1814289. Please do something as soon as possible because i am not using your app since i paid your 450 rupees amount because after payment that my card never reloaded again, n now its dissappeared from the app.
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2020
                      Federal Bank Customer Care's response
                      Hi Arshan,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (83591) in the subject line so that our team can assist you.
                      Jun 26, 2020
                      Updated by Arshankhan
                      I have allready shared all detail here, you can tally it from here thank you
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                        sebypa59
                        Jun 14, 2020
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                        Address: Puthenkudy house, Koodalappad Kara Koovappady

                        Sir,
                        I had paid rs 137/- through revenue department online portal my land tax payment on 10-06-20. The amount is debited in my sbi account. I am attaching screenshot of email towards the transaction. The transaction no. Is 636687 and terminal id of transaction is 25016945. The receipt for transaction is not received me from treasury and no details of receipt is seen in revenue online payment portal. But till date no refund is received for this failed transaction. As payment portal of treasury payment is done by you, i am sending this complaint to you. I request to kindly arrange refund
                        Federal Bank customer support has been notified about the posted complaint.
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                          Sanjeevsaini7175
                          Jun 11, 2020
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                          Address: Red carpet

                          Hello sir/mam,

                          I was adding rs 4000/- in mobikwik wallet through redcarpet card but the problem is ' the payment is debited from redcarpet but money is not credited to mobikwik wallet '.
                          Please solve my issue as soon as possible.

                          Amount = rs 4000/-
                          Date = 10-jun-2020
                          Time = 12:32 pm
                          Mobikwik
                          Mobile number = [protected]
                          User id = 77095
                          Federal Bank customer support has been notified about the posted complaint.
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                            ABDUL RAHMAN PONNAM
                            Jun 2, 2020
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                            Address: Federal bank edappal branch.. malappuram district..

                            Federal bank kerala edappal branch not answer any phone call. I am nre coustomer i want tacking federal bank my some account issue. But no body answer phone call. I am calling daliy 10 times please help me my email id [protected]@ gmail.com.. [protected] please helpme
                            Federal Bank customer support has been notified about the posted complaint.
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                              sabusanju
                              May 26, 2020
                              Resolved
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                              Resolved

                              Address: Federal bank,kollam dist puthur,691507

                              ഹലോ സാർ ഞാൻ മെയ് 15നു ഫെഡറൽ ബാങ്കിൻ്റെ കാർഡ് വച്ചു ഞാൻ റീചാർജ് ചെയ്യാൻ ശ്രമിച്ചു, എനിക്ക് റീചാർജ് പൂർത്തിയാക്കൻ പറ്റിയില്ല പക്ഷെ ACCount നിന്നു 300 രുപ ബാങ്ക് പിടിച്ചു, ഫെഡറൽ ബാങ്ക് കസ്റ്റമർ കെയറിൽ ബന്ധപ്പെട്ടപ്പോൾ അവരുടെ ടെക്നിക്കൽ ഇഷ്യു ആണ് എന്ന് സമ്മതിക്കുകയും ചെയ്തു, പൈസ റി ഫണ്ട് ആകും എന്ന് പറയുകയും ചെയ്തു, ജപ്പം വിളിച്ചപ്പോൾ പറയുന്നത് ആ പൈസ ജിയോക്കാര് പിടിച്ചു എന്നാണ്, ജിയോക്കാർ പിടിച്ചാൽ ഡേറ്റാ ബാലൻസ് അറിയാൻ പറ്റും 300 ൻ്റെ ഒരു പ്ലാനും ചെയ്തിട്ടില്ല, ഫെഡറൽ കസ്റ്റമർ കെയർ വിളിച്ചാൽ പലരും പലതായി സംസാരിക്കുകയാണ്, സാർ ദയവായി എൻ്റെ കഷ്ടപ്പെട്ട 300 റുപ തിരിച്ച് തരണം എന്ന് അഭ്യർ ഥിക്കുന്നു [protected].
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Federal Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 27, 2020
                              Federal Bank Customer Care's response
                              Hi Sabu,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (80444) in the subject line so that our team can assist you.
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                                Vipin Issac
                                May 15, 2020
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                                Respected sir,
                                I am an (Nre and nro) account holder with federal bank for number of years, specifically koothattukulam federal bank branch. I have opened nro account authorizing my father to do transactions when am abroad as per then branch managers advice. I have specifically mentioned to manager that i dont want my father face difficulty withdrawing money that is the reason am co authorizing him with my account as he is used to do transactions with passbook. Since day one i faced with lot o[censored]nprofessional behavior from bank staff like when i went to branch to get my own money i had to wait an hour then asked me to come back next day!? Staff never provided me with any specific reason for the delay. I finally transferred all amount to my friends account and he withdrawn money from his account for me. Please imagine someone going through that kind of situation. When my father went there to withdraw money when i was away, he got money couple of times without any issue, then again they told my father he cannot take money out using cash slip and pass book. My fathers name is on the nro passbook along with my name. I contacted branch manager through email explaining situation, he said rules have changed i have to resubmit authorization which i did as per his direction. Even though dealings with kklm fedral bank was frustrating, on a positive note, at least then manager was polite and professional.

                                I have stopped sending money to my father through federal bank considering the headaches associated with it as my father is old and i didnt want him to face with unnecessary tensions. After almost a year, i made a mistake by sending around 2 lakh to the same nro account for my father to withdraw, this time instead of getting better things got much worse! The new manager (Jebin k jose) wont even open my account or issue money!? He said its completely illegal to issue money to my father so on. He doesn't even want to hear customers side. He said to my father, nro account is not a good account, i dont care if you close this account or not. I shouldn't have opened that account! Contrasting opinion from same companies managers it seems!

                                After my father called me on the phone, he wont even talk to me, somehow after lot of desperate attempts, he heard what i had to say on speaker phone. Finally, i assume (Not sure) manager might have checked documents i have provided. All of a sudden my father got all the money in 5 minutes. I received a call from kklm branch (I checked number online) and whoever is on the other side didnt speak, it seems they were sneakily checking on me after all the drama they created at the branch. What an unprofessional way to manage the situation?! Me and my elderly father had to face with humiliating and demeaning response from branch manager and some staff at the branch quite number of times as we went there for transactions. As an account holder who deposited money in my account, deserve better treatment than this! I would like to officially lodge complaint to federal bank. I have most of the email communications and call recordings i had with the managers and staff at koothattukulam branch. I would like to get justice for what we had to go through. Kindly have a look in to this matter.
                                Thank you
                                Vipin issac
                                Federal Bank customer support has been notified about the posted complaint.
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                                  Noufal Ahamed
                                  May 14, 2020
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                                  Address: kerala,malappuram

                                  When i send money to my friend account debit money from my account ó bt not credit money to friend account. showing queued transaction
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                                    shyjujv
                                    May 14, 2020
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                                    I transferred 2000 to ICICI bank account.
                                    Amount debited from my account.
                                    Not credited to beneficiary account.

                                    Request to credit back amount to my account immediately
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                                      Sridevi Siddaraju
                                      Apr 22, 2020
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                                      In my acc channapatnna branch 21/04/2020 time 12:11pm
                                      4500 rupees is deducted and my other bank is not received amount federal bank amount is deducted pls refound my amount
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                                        kevin aional
                                        Apr 22, 2020
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                                        Address: Kevin dale karunya nagar 12 kallumthazham p.o kollam

                                        I have transfered 1000 rs to my another accout paytm its showing transactions pending i want to money back its in need very urgent its not time to play.
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