Federal Bank Complaints & Reviews

Dears,

I am writing this concern regarding the CREDit card bills.

This is related to the One Card - CREDit card non-banking financial centre which is associated with Federal Bank.

For the month of March 2023, I missed the due date for that they charged me 13000 approximately interest I have cleared that.

Later I have not missed any date for payments for the recent 3 months but still, they are charging me interest for what I do not understand.

I am writing so many emails and creating tickets but they sending only one reply to pay the overall bill and close the card.

Earlier they told me that they will reverse me 1100/- once I paid the total amount

Still, they are asking to pay more ₹560.4 to close the card.

I don't want to use this ### card and I have already paid everything which is reflected in the App.

I want my all-money reversal which is what I have paid towards the unnecessary interest charged.

Ref Id: 3261135

Have paid emi for my mobile purchase emi through online... Every month but still i have been charged for ecs return charge 2478 so i want reversal for your false transactions my account no : [[protected]] kindly call me on [[protected] and refund my amount
So i want to also stop the mandate and kindly please reverse my false ecs return charge please know the value of 2478

Flipkart refuded amount but federal Bank showing zero balance please resolve this problem I am using JUPITER APP

I don't have any pending loans EMIs or SIPs but I'm charged with nach return charges why ?

My name is muhammed anas my account no [protected] edavannappara branch . debit freeze 30-12–2022 i cant do any transaction in my account . my emi are pending …totaly locked after iam visi the branch for enquiry they said my account frozen is a cyber complait from gujrat ahammedabad against my account . Acknoledgement No:complain LCA2835/22
I d I don't know what to do help me plzz

My name is muhammed anas my account debit freeze 30-12–2022 i cant do any transaction in my account . my emi are pending …totaly locked after iam visi the branch for enquiry they said my account frozen is a cyber complait from gujrat ahammedabad against my account . Acknoledgement No:complain LCA2835/22
I d I don't know what to do help me plzz

By mistake send money please refund my amount is 47659RS Transaction ID number T2301042209348470411274

Name Lalita Kumari he has cheated me 14000 rs pls help to get my amount back

My account was frozen from a Very long time due to Complaint received from Law Enforcement Authority. But recently on 13th I received a mail from Law Enforcement Authority informing that they have sent the notice to unfreeze my account. But as i sent multiple message to the bank to know the progress but m not getting any response. Pliz help to get this resolved as soon as possible

Hello Sir,
Since I opened my account in this bank, this bank has bothered me a lot. This Service is Driving Me Crazy. My bank account was blocked and didn't even give me notification. When I tried to contact customer Support and send email 2 times but there is no response and no one reply my message. Please tell me valid reason why my account was blocked. I don't know customer care make its own rules and regulation. Whatever comes to your mind, you do wrong with the customer. Please be transparent and this is very important in the audit to maintain honesty. Please look into my matter. Thank you very much.

My email ID registered in Fi Money bank account:- [protected]@gmail.com

Hello,

my account was suddenly freeze since more than 3 month now. i contacted fi bank and i was asked to contact federal bank. i did that. then i got to know that my account was marked suspicious and reported to cybercrime department andra pradesh. i mailed the cybercrime department so many times but no response, also i mailed andra pradesh police but no response also. please help me. investigation team from fi bank already contacted me and i answered them by providing all information and document needed. investigation team said my account is unfreeze after 5weeks but federal bank bank still freeze my account. i am depressed, please close my case and activate my account. my case ackowledgement number is [protected] .

I have two international payments pending for 2 weeks and the bank says they can only raise the complaint. So, who is going to resolve it. They are important to me and I need this issue to be solved immediately.

Now, I am out of minimum balance in my account and my transactions are not being received. so, the bank will deduct the fine amount even if it is their mistake? this is extremely unethical. we are paying a lot of service charges, for our hard-earned money and this is what we get in return?

Online KYC facility to update KYC is never working.
Getting into "413 Request entity too large" error page every time when I try to submit.
I was uploading the file in recommended format and file size (less than 3 MB).
While reaching out to customer care via toll-free number, they are asking to visit branch.
So, please let the customers know for what purpose Federal bank is having online KYC option?

My saving account no:[protected] with home branch : koramangala, Bangalore, my account has been suddernly frozen, blocked, customer care asked to contact my branch for assistance, but the branch said this is due to suspicious activity and this came from central and asked to do reKYC and they are not sure as well why this happend.

Seriously how careless is this

Fairly new user at Fi Bank and I am suddenly locked out. My entire transaction history? Not more than Rs. 10, 000. Reason for freezing the account? "Unusual" activity. I was asked to reply to a long list of questions, I did that. After a day or two the bank is again asking for personal documents, like "Salary slip", crypto transaction stuff, which by the way, does not apply to everyone. And also, my full KYC is done, they have my PAN card details.

The Bank has no solid response on what the unusual activity is. I mean what could be unusual in rupees 2000 rupees transaction? A user can deposit far more than 2000 before linking PAN or completing KYC. Why is my bank account frozen? Customer support replies, your bank account is clear on all fronts. We just need "these" documents and your bank account will be unfrozen. For past 10+ years, I have never been asked for these documents by any bank, and also not by my primary bank, SBI.

No one has time for your faulty flagging systems and baseless suspicions. I cannot rely on such bank and I am definitely not remaining a Fi bank user.

I have recived this mail from jupiter while i have not did any illegal activity i also sent mail to cyber cell of telangana but the no response and their mobile number is not working and my state police said they don't have data contact your bank to get details but u r not giving me details
We have received nccpr complaint against Account Number [protected] under complaint no. [protected] dated 20/08/2022 TELANGANA.

Dear,

Sir/Madam,

Account holder name - Amit Singh

Registered Mobile number - [protected]

Account number - [protected]

Sir my account is freezed or blocked I am requesting you sir please unblock my account as soon as possible

I am an account holder of this bank account and having full video kyc account on federal account and it is blocked I don't why it was please unblock my account as soon as possible SIR ITS ALREADY 35 DAYS Please sir...

Please sir unfreeze my account it's very urgent its already 35 days please sir unfreeze account

Thanks Sir/Madam🙏

Dear Sir... My Name is Shubham Singh My federal bank account was blocked with any intimation As my funds are blocked I'm unable to pay the hospital bills due to this as my mother is in Hospital. I have tried to contact my branch via phone as well as via mail also but not received the response. My account is in Vadodara Sama Branch and current location is in satna Madhya Pradesh. There are also no Federal Bank branch near by me .
Account -[protected]
Branch - Vadodara Sama.

My account is freezed or blocked why ??
my name :- kuruva ravi kumar
my mobile number :- [protected]
my Account number:- [protected]
my ifsc :- FDRL0007777
my upi id :- [protected]@jupiteraxis
what is problem ??

My Federal Bank FI account was frozen around 6th August and I was not even aware of that as no Email or SMS was received regarding this matter.
My Email is [protected]@gmail.com. Hope you can find my account.
I called Customer care and Chat with them for few time but the problem has not solved.
Stop giving fake excuses about suspicious activity because there is none.
Lastly, if my account was frozen then how the account can receive money but can't send.
I would appreciate your help to get my account back.