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Federal Bank Complaints & Reviews

www.federalbank.co.in

3.2

Updated: Jun 26, 2025

Complaints 517

Resolved

320

Unresolved

197

Good! Federal Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Federal Bank step up their efforts to fully resolve all complaints 👍

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Federal Bank reviews & complaints page 6

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I orderd Samsung galaxy A52 mobile of rupees 18849 via Federal bank Dabit card emi from amazon on 05th September 2021 and canceled because Oder item not delivered return to Amazon, amazon refunded the amount on 12th September, but till now i did not recieve to my dabit card
Amazon give to RRN number and file charge Dispute on federal bank
But bank not help so what to do

Oct 1, 2021

Complaint marked as Resolved

[email protected] 9895105913

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Federal Bank Customer Care's response Hi Customer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (226980) in the subject line so that our team can assist you.

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I have transferred Rs 15000 to my federal Account on 1/10/2021 . The transaction of 15000 is showing in my Mini statement but my balance is not updated with the Correct Amount. Please Fix this as soon as possible

Nov 1, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2021

Federal Bank Customer Care's response Hi Customer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (225522) in the subject line so that our team can assist you.

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Address: Kuruppassery House eloor south, ernakulam

I made transaction a on 25 th September 2021. 8:10 from fedmobile app, amount debited from my account but it is not credited in beneficiary account... Tansaction Id[protected], and order id[protected]..
My account no: [protected]

Please do needful... When will i get back my money...

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Address: New Defence Colony, Opposite Sbi

Account no - [protected]
I have a current bank account in federal bank which was particularly opened for my business related works. But on 3 aug 2021 they have frozen my account without any reason and till now it has not been opened. I have visited multiple times in my branch but they are showing rude behaviour to me and not helping at all. Didn't even share the information on why they froze my account.

Federal Bank customer support has been notified about the posted complaint.

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I have been a federal bank customer for the past 3 years. Recently I noticed a deduction of 71 rupees from my bank account without my knowledge. As a student I am very particular about where my money is being spent. So kindly return the money and also inform me how my money got deducted from the account.

Oct 20, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

Federal Bank Customer Care's response Hi Arwa,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (219536) in the subject line so that our team can assist you.

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Address: Paramthottu (H), Edakkom (PO) Edkkom

During online fee payment cash debited but transaction failed.

Federal Bank customer support has been notified about the posted complaint.

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Sir, I have transferred Rs. 5000 from my Paytm payments bank to Federal bank via Paytm upi at 12.50 AM yesterday. In the payment app, the money is successfully transferred and received in the federal bank. But the amount not showing in the federal bank. Also the money is debited from my Paytm payments bank and I also have the upi reference number.
Now I need the money urgently. That's why I'm in a huge trouble . Please help me as soon as possible.
Upi reference number.[protected]

Sep 28, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

Federal Bank Customer Care's response Hi Suman,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (215081) in the subject line so that our team can assist you.

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Address: 1837 E Tulpehocken St

Wells fargo, citizen bank, pnc bank, chase, captiol one, police fire federal credit union, td bank accusing me sending fraud check in Philadelphia pa. Which is not me why would i send fraud check in their company have my own check from unemployment and also social security

Federal Bank customer support has been notified about the posted complaint.

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This was a previous email that they sent that they can't resolve the problem. And after talking again they sent the next mail where my issue has been prioritised.

They just forward some prewritten emails without even going through the issue.

Sep 17, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

Federal Bank Customer Care's response Hi Diya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (212870) in the subject line so that our team can assist you.

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Address: Head Office In Aluva

I Had Ordered A Product From Amazon On 17 Of This Month And Cancelled It On 20 of This Month Itself. I Had Received A Mail Regarding- The Payment Of Ruppees 13999/- Has Been Issued And It Will Be Credited To My Account In 2-4 days But I Didn't Received My Money Back. Please Refund Me

Aug 26, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2021

Federal Bank Customer Care's response Hi Joyel,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208265) in the subject line so that our team can assist you.

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R

Raghav Sharma2712

Aug 29, 2021

You got your refund in debit card at what days same issue flipkart order cancelled still no refund in bank

Federal Bank Customer Care's response, Aug 30, 2021

Verified Support

Hi Raghav,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.

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I have made UPI payment to federal bsnl. payment. My amount got deducted but did not get payment confirmation.

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I orderd krost hammer drill machine of rupees 2299 from amazon on 25th june 2021 and cancel it sameday because of warrany issue, amazon refunded the amount on 26th june, but till now i did not recieve to my bank account,

Amazon Orderd id -
[protected]

The trasaction id for refund i recieved from amazon is as follow-
RLmBn3rC4DEgQTkFKlQA

Thanks
Nikhath

Aug 31, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Jul 23, 2021

Updated by Nikhusam Kindly do the needfull thanks

Verified Support

Jul 26, 2021

Federal Bank Customer Care's response Hi Nikhath,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208277) in the subject line so that our team can assist you.

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Address: kattiparambil house, millupady, muppathadam,aluva

My 2 efees transactions made on 14 july is still under queued transaction and order status shows fulfillment in progress for mor than 9 days. payment debited from my account .

Aug 26, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

Federal Bank Customer Care's response Hi Abila,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (207794) in the subject line so that our team can assist you.

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To,
The Branch Manager,
Fedral bank FDRL0002189 Patna

Subject- Unblock my bank account

Sir,
My account is block now please check this problem and verify then unblock my account in my account all transaction are correct

Yours
Nitesh Kumar
A/c- [protected]
IFSC Code- FDRL0002189
Aadhaar[protected]
DOB- 19/03/2003

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Federal Bank- New Panvel Branch is incorrigible, utterly useless and horrendous. Pass Book printing has not been functioning for more than 4 months now. On several occasions, different and ridiculous excuses are given for the non-functioning of the Pass book printer. Things will get worse and all the more difficult if the printing is not allowed immediately. Other nationalised and private banks in the vicinity update the pass book on priority. RBI should take action against this bank immediately for deficiency of service.

Aug 12, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2021

Federal Bank Customer Care's response Hi Madhur,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (202042) in the subject line so that our team can assist you.

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Address: White house kochalamood kannyakulangara vembayam p o

Don't get mini statment
What is happening

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Hello, I had send 300 rs from my father's federal bank account yesterday to my federal bank account...the money is debitted from my father's account but it is not credited to my account

Federal Bank customer support has been notified about the posted complaint.

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My name is Anjali V holding federal bank account in kalladikode branch with account number [protected] . I had made a online debit card emi purchase from Amazon india on 27 th june for the amount 13698 INR and the order got cancelled on 28th june . Amzon had started refund the whole ampunt on 28th june and got refund reference number MMA[protected]PUZ . But after 8th working days the amount not recieved at the account. I had emailed to their costumer care but not recieved my money. Please do the needful

Aug 12, 2021

Complaint marked as Resolved

Refund done

Federal Bank customer support has been notified about the posted complaint.

Jul 06, 2021

Updated by anjalivijayan Please resolve this issue and give money

Verified Support

Jul 08, 2021

Federal Bank Customer Care's response Hi Anjali,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (200942) in the subject line so that our team can assist you.

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R

Raghav Sharma2712

Aug 29, 2021

You got your refund or not I have also cancel my order on flipkart through debit card federal bank 5bdays are over still not hot

Federal Bank Customer Care's response, Sep 6, 2021

Verified Support

Hi Raghav,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.

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Address: Mangalore

My friend sent me amount of Rs. 10, 000 and Rs. 30, 000/-, amount shows success from Google pay but amount not yet credited to my federal Bank account. Kindly rectify this and resolve as amount is for emergency purpose. Federal Bank executives don't respond and have very bad support. Needed an immediate resolution on the same. Request you to kindly look and help.

Attached images with UPI Id

Aug 12, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

Federal Bank Customer Care's response Hi Nishmitha,

We do not want you to feel this way. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (200016) in the subject line so that our team can assist you.

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Address: Mangalore

Amount of 30, 000/- and 10, 000/- was transferred by my friend to my federal Bank via UPI GOOGLE PAY. Amount is showing as successful in Google pay but amount has not credited to my bank account yet. Multiple times I've raised this issue but bank employees don't care to respond. Request to kindly rectify the issue ASAP.

Federal Bank customer support has been notified about the posted complaint.

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