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www.federalbank.co.in
3.2
Updated: Jul 24, 2026
Complaints 518
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321
Unresolved
197
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A
appi294
from Kasaragod, Kerala
Oct 1, 2021
Resolved
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Address: Neerulli house po cherla Kasaragod kuloor 671323

My name is Mohammed Raffic holding federal bank account in UPPALA branch with account number [protected] . I had made a online debit card emi purchase from Amazon india on 05th SEPTEMBER for the amount 18849 INR and the order got cancelled on 09/09/21th . Amzon had started refund the whole ampunt on 12th September and got refund reference number RRN RRNQvT[protected]G2V . But after 15 th working days the amount not recieved at the account. I had emailed to their costumer care but not recieved my money. Please do the needful
Contact number is [protected]
Oct 2, 2021
Complaint marked as Resolved 
[email protected] Mobile number:- 9895105913
Federal Bank customer support has been notified about the posted complaint.
Oct 06, 2021
Updated by appi294 Refund Done
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    A
    appi294
    from Kasaragod, Kerala
    Oct 1, 2021
    Resolved
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    Resolved

    I orderd Samsung galaxy A52 mobile of rupees 18849 via Federal bank Dabit card emi from amazon on 05th September 2021 and canceled because Oder item not delivered return to Amazon, amazon refunded the amount on 12th September, but till now i did not recieve to my dabit card
    Amazon give to RRN number and file charge Dispute on federal bank
    But bank not help so what to do
    Oct 1, 2021
    Complaint marked as Resolved 
    [email protected] 9895105913
    Federal Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2021
    Federal Bank Customer Care's response     Hi Customer,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (226980) in the subject line so that our team can assist you.
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      D
      dasingh
      from Kolkata, West Bengal
      Oct 1, 2021
      Resolved
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      Resolved

      I have transferred Rs 15000 to my federal Account on 1/10/2021 . The transaction of 15000 is showing in my Mini statement but my balance is not updated with the Correct Amount. Please Fix this as soon as possible
      Nov 1, 2021
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2021
      Federal Bank Customer Care's response       Hi Customer,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (225522) in the subject line so that our team can assist you.
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        S
        Sithara K S
        Sep 29, 2021
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        Address: Kuruppassery House eloor south, ernakulam

        I made transaction a on 25 th September 2021. 8:10 from fedmobile app, amount debited from my account but it is not credited in beneficiary account... Tansaction Id[protected], and order id[protected]..
        My account no: [protected]

        Please do needful... When will i get back my money...
        Federal Bank customer support has been notified about the posted complaint.
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          G
          Gauravscript
          Sep 21, 2021
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          Address: New Defence Colony, Opposite Sbi

          Account no - [protected]
          I have a current bank account in federal bank which was particularly opened for my business related works. But on 3 aug 2021 they have frozen my account without any reason and till now it has not been opened. I have visited multiple times in my branch but they are showing rude behaviour to me and not helping at all. Didn't even share the information on why they froze my account.
          Federal Bank customer support has been notified about the posted complaint.
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            A
            Arwa ahmed
            from Panoor, Kerala
            Sep 12, 2021
            Resolved
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            Resolved

            I have been a federal bank customer for the past 3 years. Recently I noticed a deduction of 71 rupees from my bank account without my knowledge. As a student I am very particular about where my money is being spent. So kindly return the money and also inform me how my money got deducted from the account.
            Oct 20, 2021
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2021
            Federal Bank Customer Care's response             Hi Arwa,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (219536) in the subject line so that our team can assist you.
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              N
              Navya P J
              Sep 7, 2021
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              Address: Paramthottu (H), Edakkom (PO) Edkkom

              During online fee payment cash debited but transaction failed.
              Federal Bank customer support has been notified about the posted complaint.
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                S
                Suman75
                Aug 27, 2021
                Resolved
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                Resolved

                Sir, I have transferred Rs. 5000 from my Paytm payments bank to Federal bank via Paytm upi at 12.50 AM yesterday. In the payment app, the money is successfully transferred and received in the federal bank. But the amount not showing in the federal bank. Also the money is debited from my Paytm payments bank and I also have the upi reference number.
                Now I need the money urgently. That's why I'm in a huge trouble . Please help me as soon as possible.
                Upi reference number.[protected]
                Sep 28, 2021
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 28, 2021
                Federal Bank Customer Care's response                 Hi Suman,

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (215081) in the subject line so that our team can assist you.
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                  E
                  Eishiee
                  Aug 18, 2021
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                  Address: 1837 E Tulpehocken St

                  Wells fargo, citizen bank, pnc bank, chase, captiol one, police fire federal credit union, td bank accusing me sending fraud check in Philadelphia pa. Which is not me why would i send fraud check in their company have my own check from unemployment and also social security
                  Federal Bank customer support has been notified about the posted complaint.
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                    D
                    Diya Ann
                    from Bengaluru, Karnataka
                    Aug 14, 2021
                    Resolved
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                    Resolved

                    This was a previous email that they sent that they can't resolve the problem. And after talking again they sent the next mail where my issue has been prioritised.

                    They just forward some prewritten emails without even going through the issue.
                    Sep 17, 2021
                    Complaint marked as Resolved 
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2021
                    Federal Bank Customer Care's response                     Hi Diya,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (212870) in the subject line so that our team can assist you.
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                      J
                      Joyel Jose
                      Jul 25, 2021
                      Resolved
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                      Resolved

                      Address: Head Office In Aluva

                      I Had Ordered A Product From Amazon On 17 Of This Month And Cancelled It On 20 of This Month Itself. I Had Received A Mail Regarding- The Payment Of Ruppees 13999/- Has Been Issued And It Will Be Credited To My Account In 2-4 days But I Didn't Received My Money Back. Please Refund Me
                      Aug 26, 2021
                      Complaint marked as Resolved 
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2021
                      Federal Bank Customer Care's response                       Hi Joyel,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208265) in the subject line so that our team can assist you.
                      View replies
                      You got your refund in debit card at what days same issue flipkart order cancelled still no refund in bank
                      Reply
                      Federal Bank Customer Care's response, Aug 30, 2021
                      Verified Support
                      Hi Raghav,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.
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                        A
                        Anushree mohanty
                        Jul 25, 2021
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                        I have made UPI payment to federal bsnl. payment. My amount got deducted but did not get payment confirmation.
                        Federal Bank customer support has been notified about the posted complaint.
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                          N
                          Nikhusam
                          Jul 23, 2021
                          Resolved
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                          Resolved

                          I orderd krost hammer drill machine of rupees 2299 from amazon on 25th june 2021 and cancel it sameday because of warrany issue, amazon refunded the amount on 26th june, but till now i did not recieve to my bank account,

                          Amazon Orderd id -
                          [protected]

                          The trasaction id for refund i recieved from amazon is as follow-
                          RLmBn3rC4DEgQTkFKlQA

                          Thanks
                          Nikhath
                          Aug 31, 2021
                          Complaint marked as Resolved 
                          Federal Bank customer support has been notified about the posted complaint.
                          Jul 23, 2021
                          Updated by Nikhusam                           Kindly do the needfull thanks
                          Verified Support
                          Jul 26, 2021
                          Federal Bank Customer Care's response                           Hi Nikhath,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208277) in the subject line so that our team can assist you.
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                            A
                            Abila
                            Jul 23, 2021
                            Resolved
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                            Resolved

                            Address: kattiparambil house, millupady, muppathadam,aluva

                            My 2 efees transactions made on 14 july is still under queued transaction and order status shows fulfillment in progress for mor than 9 days. payment debited from my account .
                            Aug 26, 2021
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2021
                            Federal Bank Customer Care's response                             Hi Abila,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (207794) in the subject line so that our team can assist you.
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                              N
                              Nitesh kumar1111
                              Jul 13, 2021
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                              To,
                              The Branch Manager,
                              Fedral bank FDRL0002189 Patna

                              Subject- Unblock my bank account

                              Sir,
                              My account is block now please check this problem and verify then unblock my account in my account all transaction are correct

                              Yours
                              Nitesh Kumar
                              A/c- [protected]
                              IFSC Code- FDRL0002189
                              Aadhaar[protected]
                              DOB- 19/03/2003
                              Federal Bank customer support has been notified about the posted complaint.
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                                M
                                Madhursabby
                                from Mumbai, Maharashtra
                                Jul 7, 2021
                                Resolved
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                                Resolved

                                Federal Bank- New Panvel Branch is incorrigible, utterly useless and horrendous. Pass Book printing has not been functioning for more than 4 months now. On several occasions, different and ridiculous excuses are given for the non-functioning of the Pass book printer. Things will get worse and all the more difficult if the printing is not allowed immediately. Other nationalised and private banks in the vicinity update the pass book on priority. RBI should take action against this bank immediately for deficiency of service.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Federal Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 10, 2021
                                Federal Bank Customer Care's response                                 Hi Madhur,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (202042) in the subject line so that our team can assist you.
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                                  R
                                  Rider Story
                                  Jul 7, 2021
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                                  Address: White house kochalamood kannyakulangara vembayam p o

                                  Don't get mini statment
                                  What is happening
                                  Federal Bank customer support has been notified about the posted complaint.
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                                    A
                                    Abhiraj Kr
                                    Jul 6, 2021
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                                    Hello, I had send 300 rs from my father's federal bank account yesterday to my federal bank account...the money is debitted from my father's account but it is not credited to my account
                                    Federal Bank customer support has been notified about the posted complaint.
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                                      A
                                      anjalivijayan
                                      Jul 6, 2021
                                      Resolved
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                                      Resolved

                                      My name is Anjali V holding federal bank account in kalladikode branch with account number [protected] . I had made a online debit card emi purchase from Amazon india on 27 th june for the amount 13698 INR and the order got cancelled on 28th june . Amzon had started refund the whole ampunt on 28th june and got refund reference number MMA[protected]PUZ . But after 8th working days the amount not recieved at the account. I had emailed to their costumer care but not recieved my money. Please do the needful
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Refund done
                                      Federal Bank customer support has been notified about the posted complaint.
                                      Jul 06, 2021
                                      Updated by anjalivijayan                                       Please resolve this issue and give money
                                      Verified Support
                                      Jul 08, 2021
                                      Federal Bank Customer Care's response                                       Hi Anjali,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (200942) in the subject line so that our team can assist you.
                                      View replies
                                      You got your refund or not I have also cancel my order on flipkart through debit card federal bank 5bdays are over still not hot
                                      Reply
                                      Federal Bank Customer Care's response, Sep 6, 2021
                                      Verified Support
                                      Hi Raghav,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.
                                      Helpful
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                                        N
                                        Nishmitha Salian
                                        Jul 5, 2021
                                        Resolved
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                                        Resolved

                                        Address: Mangalore

                                        My friend sent me amount of Rs. 10, 000 and Rs. 30, 000/-, amount shows success from Google pay but amount not yet credited to my federal Bank account. Kindly rectify this and resolve as amount is for emergency purpose. Federal Bank executives don't respond and have very bad support. Needed an immediate resolution on the same. Request you to kindly look and help.

                                        Attached images with UPI Id
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Federal Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 12, 2021
                                        Federal Bank Customer Care's response                                         Hi Nishmitha,

                                        We do not want you to feel this way. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (200016) in the subject line so that our team can assist you.
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