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www.federalbank.co.in
3.2
Updated: Jun 26, 2025
Complaints 517
Resolved
320
Unresolved
197
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Federal Bank reviews & complaints page 6

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J
Joyel Jose
Jul 25, 2021
Resolved
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Resolved

Address: Head Office In Aluva

I Had Ordered A Product From Amazon On 17 Of This Month And Cancelled It On 20 of This Month Itself. I Had Received A Mail Regarding- The Payment Of Ruppees 13999/- Has Been Issued And It Will Be Credited To My Account In 2-4 days But I Didn't Received My Money Back. Please Refund Me
Aug 26, 2021
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2021
Federal Bank Customer Care's response Hi Joyel,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208265) in the subject line so that our team can assist you.
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You got your refund in debit card at what days same issue flipkart order cancelled still no refund in bank
Reply
Federal Bank Customer Care's response, Aug 30, 2021
Verified Support
Hi Raghav,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.
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    Anushree mohanty
    Jul 25, 2021
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    I have made UPI payment to federal bsnl. payment. My amount got deducted but did not get payment confirmation.
    Federal Bank customer support has been notified about the posted complaint.
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      N
      Nikhusam
      Jul 23, 2021
      Resolved
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      Resolved

      I orderd krost hammer drill machine of rupees 2299 from amazon on 25th june 2021 and cancel it sameday because of warrany issue, amazon refunded the amount on 26th june, but till now i did not recieve to my bank account,

      Amazon Orderd id -
      [protected]

      The trasaction id for refund i recieved from amazon is as follow-
      RLmBn3rC4DEgQTkFKlQA

      Thanks
      Nikhath
      Aug 31, 2021
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Jul 23, 2021
      Updated by Nikhusam       Kindly do the needfull thanks
      Verified Support
      Jul 26, 2021
      Federal Bank Customer Care's response       Hi Nikhath,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208277) in the subject line so that our team can assist you.
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        A
        Abila
        Jul 23, 2021
        Resolved
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        Resolved

        Address: kattiparambil house, millupady, muppathadam,aluva

        My 2 efees transactions made on 14 july is still under queued transaction and order status shows fulfillment in progress for mor than 9 days. payment debited from my account .
        Aug 26, 2021
        Complaint marked as Resolved 
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2021
        Federal Bank Customer Care's response         Hi Abila,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (207794) in the subject line so that our team can assist you.
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          N
          Nitesh kumar1111
          Jul 13, 2021
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          To,
          The Branch Manager,
          Fedral bank FDRL0002189 Patna

          Subject- Unblock my bank account

          Sir,
          My account is block now please check this problem and verify then unblock my account in my account all transaction are correct

          Yours
          Nitesh Kumar
          A/c- [protected]
          IFSC Code- FDRL0002189
          Aadhaar[protected]
          DOB- 19/03/2003
          Federal Bank customer support has been notified about the posted complaint.
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            M
            Madhursabby
            from Mumbai, Maharashtra
            Jul 7, 2021
            Resolved
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            Resolved

            Federal Bank- New Panvel Branch is incorrigible, utterly useless and horrendous. Pass Book printing has not been functioning for more than 4 months now. On several occasions, different and ridiculous excuses are given for the non-functioning of the Pass book printer. Things will get worse and all the more difficult if the printing is not allowed immediately. Other nationalised and private banks in the vicinity update the pass book on priority. RBI should take action against this bank immediately for deficiency of service.
            Aug 12, 2021
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 10, 2021
            Federal Bank Customer Care's response             Hi Madhur,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (202042) in the subject line so that our team can assist you.
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              R
              Rider Story
              Jul 7, 2021
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              Address: White house kochalamood kannyakulangara vembayam p o

              Don't get mini statment
              What is happening
              Federal Bank customer support has been notified about the posted complaint.
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                A
                Abhiraj Kr
                Jul 6, 2021
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                Hello, I had send 300 rs from my father's federal bank account yesterday to my federal bank account...the money is debitted from my father's account but it is not credited to my account
                Federal Bank customer support has been notified about the posted complaint.
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                  A
                  anjalivijayan
                  Jul 6, 2021
                  Resolved
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                  Resolved

                  My name is Anjali V holding federal bank account in kalladikode branch with account number [protected] . I had made a online debit card emi purchase from Amazon india on 27 th june for the amount 13698 INR and the order got cancelled on 28th june . Amzon had started refund the whole ampunt on 28th june and got refund reference number MMA[protected]PUZ . But after 8th working days the amount not recieved at the account. I had emailed to their costumer care but not recieved my money. Please do the needful
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Refund done
                  Federal Bank customer support has been notified about the posted complaint.
                  Jul 06, 2021
                  Updated by anjalivijayan                   Please resolve this issue and give money
                  Verified Support
                  Jul 08, 2021
                  Federal Bank Customer Care's response                   Hi Anjali,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (200942) in the subject line so that our team can assist you.
                  View replies
                  You got your refund or not I have also cancel my order on flipkart through debit card federal bank 5bdays are over still not hot
                  Reply
                  Federal Bank Customer Care's response, Sep 6, 2021
                  Verified Support
                  Hi Raghav,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.
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                  3 found this helpful
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                    N
                    Nishmitha Salian
                    Jul 5, 2021
                    Resolved
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                    Resolved

                    Address: Mangalore

                    My friend sent me amount of Rs. 10, 000 and Rs. 30, 000/-, amount shows success from Google pay but amount not yet credited to my federal Bank account. Kindly rectify this and resolve as amount is for emergency purpose. Federal Bank executives don't respond and have very bad support. Needed an immediate resolution on the same. Request you to kindly look and help.

                    Attached images with UPI Id
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2021
                    Federal Bank Customer Care's response                     Hi Nishmitha,

                    We do not want you to feel this way. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (200016) in the subject line so that our team can assist you.
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                      N
                      Nishmitha Salian
                      Jul 5, 2021
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                      Address: Mangalore

                      Amount of 30, 000/- and 10, 000/- was transferred by my friend to my federal Bank via UPI GOOGLE PAY. Amount is showing as successful in Google pay but amount has not credited to my bank account yet. Multiple times I've raised this issue but bank employees don't care to respond. Request to kindly rectify the issue ASAP.
                      Federal Bank customer support has been notified about the posted complaint.
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                        A
                        Alikhan Haneefa
                        Jun 22, 2021
                        Resolved
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                        Resolved

                        Sir, my name is Alikhan, i try to book train ticket by using irctc app 2 times first time the ticket is not confirmed and the amount deducted from my account .irctc is refunded the amount next day of my booking but federel bank delayed my refund amound and not credited to my account, in my enquiry many complained like this is registered against federal bank please help to refund my amount
                        Jun 24, 2021
                        Complaint marked as Resolved 
                        The refund is completed
                        Federal Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 25, 2021
                        Federal Bank Customer Care's response                         Hi Alikhan,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (192041) in the subject line so that our team can assist you.
                        View replies
                        No response from federal bank
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                          N
                          Noufal321
                          Jun 13, 2021
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                          Address: Noufal

                          My transaction has been queued also the money has been debited, so that i need the amount to be recovered so please do the necessary.
                          Federal Bank customer support has been notified about the posted complaint.
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                            U
                            utthim
                            Jun 12, 2021
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                            The amount is debited from the account but transaction is still pending after three days. And the time stamp on the transaction date back to 1970.

                            If transaction is not completed within three days it should return as failed transaction. If the amount is debited from account but not credited to bene moreover it is showing as pending status, so it is lying in the federal bank pooling account.

                            It happened in the fed easy pay system which is used by kerala government for transfer of fund to treasury account for availing the common services.
                            Federal Bank customer support has been notified about the posted complaint.
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                              S
                              Sami111
                              Jun 9, 2021
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                              Address: 4-979 pensioners colony kajoor chittoor

                              Hi, this is Syed sami.. today I withdrew the amount of 10000 rs from the ATM, but unfortunately money debited from my account, and I didnt received through ATM
                              Dear Customer, Rs.10000 debited from your A/c XX3183 via VELLORE ROA ATM on 09JUN2021 08:31:51.BAL-Rs.5605.50.If this transaction is not done by you, call [protected] or SMS to [protected] from your registered mobile number in the format NOLast four digits of your A/c number-Federal Bank
                              Federal Bank customer support has been notified about the posted complaint.
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                                1
                                18BZO030 Ranjitha M
                                Jun 3, 2021
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                                Address: Palluruthy, Kerala

                                Respected Ma'am/sir,
                                I have faced a transaction problem currently for my exam application fees. My amount has been debited but the transaction has been failed.
                                Acc no. : [protected]
                                Transaction date : 03/06/2021
                                Transaction time : 10:11 AM
                                Transaction ID : S41493466
                                I request you to kindly go through this problem and provide refund for the same.
                                Federal Bank customer support has been notified about the posted complaint.
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                                  T
                                  Tonythomasaluva
                                  Jun 1, 2021
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                                  I am really frustrated and planning to close the account soon with Federal Bank. Amount sent by my friend reflected in the statement but not in the main balance. The fedbook app is a waste at the first place. Really frustrated . Lost my sleep today.
                                  Federal Bank customer support has been notified about the posted complaint.
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                                    J
                                    John82Paul
                                    May 31, 2021
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                                    Payment Not Reflected on Federal Easypayments Portal

                                    Using my Consumer Number : XXXX- I have tried to make payment for my Son School Fees. School Name is XXXXX. I made a payment of RS 25, 023.60 . I was directed to my Bank of XXXX and made the payment. During the transaction process got an error message Reason: Sorry. We were unable to process your transaction. We apologize for the inconvenience and request you to try again later. Need your immediate response on this matter....
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                                    S
                                    Sony plappallil
                                    from Mumbai, Maharashtra
                                    May 18, 2021
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                                    My account number [protected]. My name is sony joseph. Yesterday i paid money by using my card. But payment is not done. Money is debited from bank. My transaction ID is S90398271
                                    Federal Bank customer support has been notified about the posted complaint.
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                                      P
                                      Purushothaman Mahadevan
                                      May 17, 2021
                                      Resolved
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                                      Resolved

                                      I send a mail to the [protected]@fedetralbank.co.in on 07.03.2021 with required details for refund.
                                      I got the reply on 08.03.2021 stating my refund request under progress but I am still waiting for their refund.
                                      I tried calling them many times but no response.
                                      For mail also no response.
                                      May 19, 2021
                                      Complaint marked as Resolved 
                                      Federal Bank customer support has been notified about the posted complaint.
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