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www.federalbank.co.in
3.2
Updated: Jul 24, 2026
Complaints 518
Resolved
321
Unresolved
197
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Federal Bank reviews & complaints page 9

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K
Kodimela Chandrashekar
from Malkajgiri, Telangana
Jan 13, 2021
Resolved
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I applied for Federal fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id on 30/12/2020 through sms. Even my wallet was recharged for inr.500. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is mandatory now!!!
Aug 12, 2021
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2021
Federal Bank Customer Care's response Hi Chandrashekar,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (139715) in the subject line so that our team can assist you.
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    M
    Maduchandan B P
    Jan 6, 2021
    Resolved
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    Resolved

    Sir 2 hours completed amount deducted but not transferred to the receiver please resolve my issues.
    Jan 6, 2021
    Complaint marked as Resolved 
    IMPS transaction take 48 hours to refund.
    Federal Bank customer support has been notified about the posted complaint.
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      S
      Sam P Stanly
      Jan 6, 2021
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      I have recharge my DTH through these fedmobile application but the transaction has been failed and my money is not credit Ed to my account. Please help me from these.
      Federal Bank customer support has been notified about the posted complaint.
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        M
        Midhundon
        Jan 5, 2021
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        Address: Puttady

        Sir
        Yesterday I payed my electricity bill through the fedmobile app and money is debited from my account and it has not refund back pls pay the bill or kindly refund the money back
        Federal Bank customer support has been notified about the posted complaint.
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          B
          Beebiphilip
          Jan 4, 2021
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          I have recharged my daughters mobile. Cash debited from my account but net not recharged as it shows in que.. I want the cashvto be credited to my account
          Federal Bank customer support has been notified about the posted complaint.
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            A
            Annliya
            Jan 1, 2021
            Resolved
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            Resolved

            I anit george one of the customers of federal Bank. I have recently sent 15000 inr to the recipient through fedmobile, But still the recipient has not received the money. Its showing queued transaction. Its has been 3 days now. So kindly make the arrangement to refund in my account or credit to recipient as soon as possible. Thank you
            Aug 12, 2021
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2021
            Federal Bank Customer Care's response             Hi Anit,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (134399) in the subject line so that our team can assist you.
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              R
              Rchain
              Dec 29, 2020
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              My transaction is queued for hours.
              Please return my money or make it credited to recipients.
              Federal Bank customer support has been notified about the posted complaint.
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                G
                Geetha Manikuttan
                Dec 25, 2020
                Resolved
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                Resolved

                Date of the incident: 24/12/2020

                I have been trying to transfer fund, but
                may be due to network error the recipient did n't received the fund but the money got debited from my account

                The transaction status is AWAITING TRANSACTION Since 1 day

                Kindly refund the money back to my account only and not to recipients bank as soon as possible

                Regards
                Geetha Manikuttan
                Aug 6, 2021
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 26, 2020
                Federal Bank Customer Care's response                 Hi Geetha,

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (128018) in the subject line so that our team can assist you.
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                  A
                  Aruo
                  Dec 24, 2020
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                  Address: No 5 6th Cross Kathirgupe Main Road BSk 3rd Stage Vinayak Nagar

                  I have transferred the money to my other account 3000 bt still I have nt received
                  Federal Bank customer support has been notified about the posted complaint.
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                    T
                    Toby2708
                    from Powai, Maharashtra
                    Dec 22, 2020
                    Resolved
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                    Resolved

                    Hi Team,

                    I transferred Rs 12000 through IMPS.
                    The transaction status is shown as "QUEUED TRANSACTION" since over 2-3 hours.
                    Kindly refund the money back to my account or credit the amount in recipients bank as soon as possible.

                    Thanks,
                    Mithin Kumar
                    Dec 24, 2020
                    Complaint marked as Resolved 
                    The issue got resolved automatically. Recipient received the funds
                    Federal Bank customer support has been notified about the posted complaint.
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                      F
                      Febin J.P
                      Dec 18, 2020
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                      I have transferred amount of 30200 and 1050 to another on 20th of November and 19th of november respectively. It is showing transaction queued and not credited to opposite account till today but debited from my account.
                      Federal Bank customer support has been notified about the posted complaint.
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                        J
                        Jibu p mathew
                        Dec 17, 2020
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                        I would like to inform you that I did payment through Fed Mobile app on 6/12/2020 still the status is showing Queued transaction in fed Mobile app I did transaction through via IMPS kindly please look at this matter and do the needful.Thank you.
                        Federal Bank customer support has been notified about the posted complaint.
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                          P
                          Pooja A.R
                          from Delhi, Delhi
                          Dec 17, 2020
                          Resolved
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                          Resolved

                          Address: Kottayam, Kerala

                          Date of the incident:17/02/2020

                          I have been trying to transfer fund, but may be due to network error the recipient didn't received the fund but the money got debited from my account.
                          The transaction status is shown as "QUEUED TRANSACTION" since over 2-3 hours.
                          Kindly refund the money back to my account or credit the amount in recipients bank as soon as possible.

                          Regards
                          Pooja Ramachandran
                          Dec 18, 2020
                          Complaint marked as Resolved 
                          Very prompt and fast resolution. The amount queued was refunded back to my Federal Bank account.
                          Federal Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 19, 2020
                          Federal Bank Customer Care's response                           Hi Pooja,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (120097) in the subject line so that our team can assist you.
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                            S
                            saleem sabid
                            from Delhi, Delhi
                            Dec 16, 2020
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                            The transaction i did has been queued for more than 24 hours now. No way to contact the customer care.
                            Federal Bank customer support has been notified about the posted complaint.
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                              N
                              Noel raju
                              from Powai, Maharashtra
                              Dec 6, 2020
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                              Address: Chanassery house North chalakudy

                              Iwill send cash to freind account cash debited account no iwill type 15no
                              Federal Bank customer support has been notified about the posted complaint.
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                                D
                                DrSanitha
                                Dec 1, 2020
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                                I had transferred Rs. 1438 to my friend's account on Nov 24, 2020 and till now its showing queued transaction. Kindly cancel the transaction and return the money.
                                Federal Bank customer support has been notified about the posted complaint.
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                                  R
                                  Rahul89new
                                  from Powai, Maharashtra
                                  Nov 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon

                                  Hi team,

                                  I have bought one forex card from buyforex online and I have loaded around 400 $ I went to maldives spent 300 $ there I still have 100 $ but one day I get a mail that your card is expired but still you can get your refund from that day I am trying on all forums but not getting any response . I want to make people aware with such kind of frauds of federal and buyforexonline please never ever buy any forex card from these 2 vendors I am going to take a legal action against both of them and also going to create one facebook page with all details
                                  Nov 28, 2020
                                  Complaint marked as Resolved 
                                  I did not get the money yet but at least they started my process quickly and humbly .this is a tough time for all of us so sorry for being little harsh
                                  Federal Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 01, 2020
                                  Federal Bank Customer Care's response                                   Hi Rahul,

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (108528) in the subject line so that our team can assist you.
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                                    V
                                    vikasshetty74
                                    Nov 26, 2020
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                                    I have transferred amount of 100000 to another account yesterday . It is showing transaction queued and not credited to opposite account but debited from my account.
                                    Federal Bank customer support has been notified about the posted complaint.
                                    Nov 26, 2020
                                    Updated by vikasshetty74                                     please resolve asap
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                                      A
                                      Athahir7
                                      Nov 25, 2020
                                      Resolved
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                                      Resolved

                                      Date of the incident:25 nov 2020
                                      Reference id : [protected]
                                      I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
                                      And it is showing queued transaction from more than 30 minuets
                                      Refund the money in to my account or credit the amount in recipients bank as soon as possible.
                                      Aboo thahir
                                      Nov 26, 2020
                                      Complaint marked as Resolved 
                                      Amount refunded
                                      Federal Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 28, 2020
                                      Federal Bank Customer Care's response                                       Hi Aboo,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (107952) in the subject line so that our team can assist you.
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                                        K
                                        Kurien Sebastian
                                        Nov 24, 2020
                                        Resolved
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                                        Resolved

                                        Address: Federal bank Thevara branch

                                        Visited Federal bank Thevara branch for SB account opening, instead of Rs 3000, branch lady asked to pay Rs 4000, (Rs 1000 additional for health insurance for one year). I refused it, but bank is protecting their employees for sales and incentives. I gave complaint on toll free no:683259, send numerous mails, contacted grievance department. Nothing happens. They squeeze their customers. Very disappointed.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Federal Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 26, 2020
                                        Federal Bank Customer Care's response                                         Hi Kurien,

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (107640) in the subject line so that our team can assist you.
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