Federal Bank Complaints & Reviews

Sir 2 hours completed amount deducted but not transferred to the receiver please resolve my issues.

Jan 6, 2021

Complaint marked as Resolved

IMPS transaction take 48 hours to refund.

Federal Bank customer support has been notified about the posted complaint.

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I have recharge my DTH through these fedmobile application but the transaction has been failed and my money is not credit Ed to my account. Please help me from these.

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Address: Puttady

Sir
Yesterday I payed my electricity bill through the fedmobile app and money is debited from my account and it has not refund back pls pay the bill or kindly refund the money back

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I have recharged my daughters mobile. Cash debited from my account but net not recharged as it shows in que.. I want the cashvto be credited to my account

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I anit george one of the customers of federal Bank. I have recently sent 15000 inr to the recipient through fedmobile, But still the recipient has not received the money. Its showing queued transaction. Its has been 3 days now. So kindly make the arrangement to refund in my account or credit to recipient as soon as possible. Thank you

Aug 12, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2021

Federal Bank Customer Care's response Hi Anit,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (134399) in the subject line so that our team can assist you.

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My transaction is queued for hours.
Please return my money or make it credited to recipients.

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Date of the incident: 24/12/2020

I have been trying to transfer fund, but
may be due to network error the recipient did n't received the fund but the money got debited from my account

The transaction status is AWAITING TRANSACTION Since 1 day

Kindly refund the money back to my account only and not to recipients bank as soon as possible

Regards
Geetha Manikuttan

Aug 6, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

Federal Bank Customer Care's response Hi Geetha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (128018) in the subject line so that our team can assist you.

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Address: No 5 6th Cross Kathirgupe Main Road BSk 3rd Stage Vinayak Nagar

I have transferred the money to my other account 3000 bt still I have nt received

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Hi Team,

I transferred Rs 12000 through IMPS.
The transaction status is shown as "QUEUED TRANSACTION" since over 2-3 hours.
Kindly refund the money back to my account or credit the amount in recipients bank as soon as possible.

Thanks,
Mithin Kumar

Dec 24, 2020

Complaint marked as Resolved

The issue got resolved automatically. Recipient received the funds

Federal Bank customer support has been notified about the posted complaint.

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I have transferred amount of 30200 and 1050 to another on 20th of November and 19th of november respectively. It is showing transaction queued and not credited to opposite account till today but debited from my account.

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I would like to inform you that I did payment through Fed Mobile app on 6/12/2020 still the status is showing Queued transaction in fed Mobile app I did transaction through via IMPS kindly please look at this matter and do the needful.Thank you.

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Address: Kottayam, Kerala

Date of the incident:17/02/2020

I have been trying to transfer fund, but may be due to network error the recipient didn't received the fund but the money got debited from my account.
The transaction status is shown as "QUEUED TRANSACTION" since over 2-3 hours.
Kindly refund the money back to my account or credit the amount in recipients bank as soon as possible.

Regards
Pooja Ramachandran

Dec 18, 2020

Complaint marked as Resolved

Very prompt and fast resolution. The amount queued was refunded back to my Federal Bank account.

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2020

Federal Bank Customer Care's response Hi Pooja,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (120097) in the subject line so that our team can assist you.

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The transaction i did has been queued for more than 24 hours now. No way to contact the customer care.

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Address: Chanassery house North chalakudy

Iwill send cash to freind account cash debited account no iwill type 15no

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I had transferred Rs. 1438 to my friend's account on Nov 24, 2020 and till now its showing queued transaction. Kindly cancel the transaction and return the money.

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Address: Gurgaon

Hi team,

I have bought one forex card from buyforex online and I have loaded around 400 $ I went to maldives spent 300 $ there I still have 100 $ but one day I get a mail that your card is expired but still you can get your refund from that day I am trying on all forums but not getting any response . I want to make people aware with such kind of frauds of federal and buyforexonline please never ever buy any forex card from these 2 vendors I am going to take a legal action against both of them and also going to create one facebook page with all details

Nov 28, 2020

Complaint marked as Resolved

I did not get the money yet but at least they started my process quickly and humbly .this is a tough time for all of us so sorry for being little harsh

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2020

Federal Bank Customer Care's response Hi Rahul,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (108528) in the subject line so that our team can assist you.

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I have transferred amount of 100000 to another account yesterday . It is showing transaction queued and not credited to opposite account but debited from my account.

Federal Bank customer support has been notified about the posted complaint.

Nov 26, 2020

Updated by vikasshetty74 please resolve asap

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Date of the incident:25 nov 2020
Reference id : [protected]
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 30 minuets
Refund the money in to my account or credit the amount in recipients bank as soon as possible.
Aboo thahir

Nov 26, 2020

Complaint marked as Resolved

Amount refunded

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2020

Federal Bank Customer Care's response Hi Aboo,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (107952) in the subject line so that our team can assist you.

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Address: Federal bank Thevara branch

Visited Federal bank Thevara branch for SB account opening, instead of Rs 3000, branch lady asked to pay Rs 4000, (Rs 1000 additional for health insurance for one year). I refused it, but bank is protecting their employees for sales and incentives. I gave complaint on toll free no:683259, send numerous mails, contacted grievance department. Nothing happens. They squeeze their customers. Very disappointed.

Aug 12, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

Federal Bank Customer Care's response Hi Kurien,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (107640) in the subject line so that our team can assist you.

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I have transferred amount of 24000 to another account yesterday . It is showing transaction queued and not credited to opposite account but debited from my account.

Account No - [protected]

Federal Bank Complaints & Reviews

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Federal Bank reviews & complaints page 9

Transaction queued IMPS

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