[Resolved]  Federal Bank — rude behavior from a federal bank employee

Address:Bhopal, Madhya Pradesh

I am a account holder of federal bank bhopal branch. I have been a account holder of bhopal branch for almost ten years. I have been very happy with federal bank services and employees but recently i am disappointed and angry with the behavior of a federal employee. The treatment she gives to customers are very rude as if we are her servants. This is not the first time it is happening and i am not the only one. Her tone, way of talking and behavior with us is very wrong. I need you people to take strict action action against her so this sort of treatment that i got, no other customer will get. Whenever i come to bank the i need my day to be good and not bad which by the way is happening to me whenever i go to deposit or to transfer money. She behaves to me as if i am taking her's money or something. I don't know this particular employee gives me such a treatment.
I dealing with my hard earned money and not hers or the banks.

I hope strict action is taken against her.

The employee name is mrs reshmi pandey.
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Apr 14, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
Federal Bank Customer Care's response
Hi Rohan(rohan8393),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (2911) in the subject line so that our team can assist you.
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