Ferns N Petals Complaints & Reviews

Hi,
I have heard about FernsnPetals from lot of my friends; therefore thought of placing the order from this site
I have placed couple of orders (2438928 and 2439222) back to back for Mother's day on 12th May for the same address. The one[protected] which I placed later was delivered early in the morning on 14th May and other one[protected] which I actually wanted to get it delivered early, I dint receive any update for the...

My sister staying abroad booked an order on occasion of Mothers day for mother
They cheated over the same and given such pathetic response.
1-There is no such order cancelation process???
2- There is no message of call regarding delievery.

IT is that much difficult for your team to sail in flood then why you people took
Orders.
You people better know your stenghths.
If IT is not...

I had placed order no. 2243015 on 16th April 2017 for delivery of Mango cake as a surprise Birthday gift on 17th April 2017 but they did not deliver it on time.
I called them twice and requested about the time of delivery before 3 pm but my cake was delivered after 5 pm when my friend had left the office and cake was eaten by his security guards when it arrived after office hours.
I called them and I wrote to them emails and...

Ordered a flower bouquet on their website. Description on website said there could be a 'SLIGHT' variation in the actual arrangement. However, they sent something completely different from the picture on website. They send 12 roses in a glass tumbler whereas the description says 12 roses, rectangular glass vase and seasonal leaves. Upon requesting them to fix the issue, I received an email from Derryl Daniel saying that a slight variation...

I had ordered a cake and a red zerbera plant 3 days before my husband's birthday. When I was expecting the deliver on that day, I got a call from ferns and petals saying we don't have any stock of zed flower plants and you can choose either yellow or pink. What the hell !! Okay I agreed with the pink one. After that they delivered a plant with two left almost dried and died with a flower which had a just 2 petals left !! Also the cake already...

Ferns & petals sucks
I wanted to gift my father a personalised message on his birthday so i selected the product "message in the bottle" and wrote a personalized message on it.
But my father received a different message and when i complained about it, f&p team responded with the fact that it is not a personalized product.
Now the question is that if it is not a personalized product then why did i got a option to write...

This is to bring to your notice that one of my order Order no: 20584411
. Account details[protected] was scheduled to be delivered on 16th April 2016 in Germany

Its been almost 12months now but the team has not been able to give me any update on it

As per them it was delivered on 28th April, on asking them to share the vendor details as to who has delivered it they have not been able to share the samebr...

Warning for all never use and trust such sites and if doing at your own risk
I had worst experience
Ferns and petals I am very disppointed by your services My two orders which i had made online payment with order Nos 2145421 and 21452101 have been misplaced /delivered to some other person Delivery was for Gurgaoin Sector 70 while i booked froM mUMBAI its worst experience of my life I have one more order in queue with this behaviour...

I was supposed to receive a gift courier for which a delivery was attempted on 15th March, 2017 at my address but at that time, nobody was at home. So, the delivery boy went back.

On following up with the delivery boy, I was told that he has given the courier back to 'Flower Hub', Sector 57, Gurgaon, the shop from where this courier was dispatched. Ever since then, I have been regularly following up but every attempt went in...

I had ordered a birthday cake 3 days in advance(order number[protected] in Pune from Ferns N Petals to be delivered on March 13, 2017. I also made sure by asking them personally that will it will be delivered on time. They said yes. The chosen time was 11:00 AM to 17:00 hrs.

But the product was never delivered in spite of several reminders.

They do not have a proper follow up system neither do they have any kind...

Hi,

I had ordered a plant (Order number:1566141) from ferns and petals (www.fnp.com). the product delivered was a dead plant with a low quality pot completely different from what was shown in the image while purchasing. Contacted fnp multiple times on mail and phone. They asked me to share images of product which i did. But they haven't responded since then despite numerous requests. I paid rs. 699 for this product. Their...

Hi All,

It’s very frustrating for me, I ordered Butterscotch cake-1 kg for my Wife Birthday and I got Vanilla Cake from Ferns& petals. It’s not expected at this blunder from there end.

Most Importantly F&P is not ready to expect mistake, I talked to Representative & vendor team no response, This will surely not encouraged to order anything from Future....

I had very bad experience with fnp. I did place an order by consulting with them on the way they communicate to the precipitant and the way the flowers can get deliver. I have placed the order almost couple of weeks prior only. Whatever they have promised prior ordering the order is completely different than the way they have done the communication and delivery. My order was around 6000 INR which I felt not at all worth for what they have...

Again they have cheated and not sent the complete order[protected]. After having the long discussion we were agreed that they will sent the apology note with bookey of 20 Flowers to complete my order. As expected they have again not full filled the commitment and feel like they cheated me again .

I cant followup them again and again since I am in US, I want some serious action against them so that they will not do same-thing...

Ref subject order no. which I had requested to be delivered on 9th feb before 4 pm... which they told me flatly was not possible as they have a fixed time of 9 am to 9 pm... and worst case scenario the product should have been delivered by 9 pm.. but their delivery guy called at 11 pm to ask if he could deliver it the next day... well the whole point of delivering on the day of the birthday was ruined in any case and to top that what they...

Experienced horrible service by Ferns N Petals. I was charged significantly extra for an order of fllowers and boquet to be delivered on Feb 14th. The ordered was not delivered on Feb 14th.
When I tried to followup on their helpline number, it was put on a voicemall suggesting all orders are out for delivery and no updates are available. Call next morning at 8 am. When I was finally able to reach them on the morning of Feb 15th, they...

I had placed order for flowers with chocolates to be delivered, I was promised that the same would be delivered between 6am - 9pm, however no one turned up to deliver, when I called the company there is no response. Support people just kept my line on hold and nobody responded for more than 10 mins. Very poor customer service. I have never seen such a worse website ever in my life.

I request the appropriate authority to help...

Its has been very shame for the company to cheat there customer and not delivering a order on a promise date and time to mention venue. my order no is 1843624 which has done on 13th feb and order has to delevered on 14th feb for which they charge extra and money got deducted but still not oder has been delivered to the mention address, totally fake company and worst service and worst respoxe towards there customer and earning money by cheating...

I have ordered a cake with a midnight delivery of 15th feb 2017 but accidentally i have put 15th feb i wanted it to be delivered on 14th feb (midnight) because occasion is today i.e. 15th. so i wanted to change my time slot of delivery

i tried to contact the company but they are "not answering the calls". i have paid 1500 INR.

my plans are in vain now! please help

order no. 1856613...

Hi,
I have requested for a delivery of flower bouquet on 14th Feb'17 with a promise of same day delivery. I have not received the flowers, also there has been no communication from Ferns and Petals about the status of my order. That moment of glory is lost.
I have paid whopping amount of 2026/- INR.
Please refund my money. My order number is 1851951

- Somdev...