[Resolved]  Ferns N Petals — Cancelling orders at last moment

Why do you cancel order at last minute
It was my niece first birthday and I wanted to make it special
Now at the very last minute you are saying cake delivery not possible
Now how in the world I will arrange another cake today
Atleast inform me prior about the cancellation
This same thing happened on Rakhi also you canceled my order at the last moment
I want a proper clarification from your team
Not from some AI bot
This is not done
If you cannot take responsibility of your job then please step back
Thank you
A disappointed angry customer
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Nov 8, 2022
Complaint marked as Resolved 
Ferns N Petals customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2022
Ferns N Petals Customer Care's response
Dear Chayanikakutum,

We apologize for the inconvenience caused. Kindly share your order number so that we can look into it and get back to you with a resolution.

Flowerly yours,
Team Ferns N Petals
 
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