Dear Consumer Forum,
I am filing this complaint against Fire-Boltt for failing to resolve my issue despite multiple follow-ups.
Details:
Product: Fire-Boltt [Smart watch -mode : Diamond black velvet]
Issue: The speaker stopped working.
Ticket ID: 3880390
Date of Purchase: [[protected]]
My Attempts to Resolve:
I raised a complaint with Fire-Boltt on [[protected]], and they acknowledged it, promising resolution within 48 hours. However, even after 15 days and multiple follow-ups, I have only received automated responses and no resolution.
Request:
I kindly request assistance in:
Getting my product repaired or replaced.
Ensuring Fire-Boltt provides better support to its customers.
Attachments:
Invoice/Proof of Purchase
Complaint acknowledgment email
Follow-up emails
I hope you will address this issue urgently.
Thank you,
Manoj k
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