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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 3

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S
Sanzay P
from Chennai, Tamil Nadu
May 23, 2019
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Date of the incident - 14/3/2019
Full description of the incident- I have couriered original medicall bills using first flight courier on 14/3/2019 from Hyderbad(Kateden) and it
is suppose to reach to Baroda, But till today its not reach to destination and when i check in flight flight tracking record it says courier is Arrived at Baroda HUB on 16/3/2019.
Desirable resolution of your complaint ----Request you to please delivery to Baroda address as mentioned in consignment destination address

Attached the copy of consignment tracking

I had couriered my original bills via first flight courier service from Hyderabad Consignment # A991B4279018.
And Its been more than 2 months and till today my courier is not delivered to destination(Baroda)

Please help me to get the parcel delivery to destination or at least help me to get it back.
First Flight Couriers customer support has been notified about the posted complaint.
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    Mannat Katyal
    from Noida, Uttar Pradesh
    May 22, 2019
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    Address: Preet vihar, 110092

    This is in regard to the misplace of parcel from preet vihar office of first flight
    Either i want my refund or i will legally file a complaint against the company.
    It was parceled from preet vihar to outran line north delhi
    I have been continuously calling but have been getting no response from the company side.
    I please request you to look into the matter m resolve my issue as soon as possible l.
    First Flight Couriers customer support has been notified about the posted complaint.
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      R
      ritesh anan
      from Mumbai, Maharashtra
      May 22, 2019
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      I was stayed at ruby hotel, aligarh and unfortuantely i forgot my id (Voter card) over there, which was being couriered by them through first flight on 20th april 2019. I tracked the courier, and it is at lucknow first flight office for last one month, but not delivered yet. I tried to contact so many times at their corporate office, but no one is answering.
      Mr. First flight, i could not able to give my vote just because of you. You will have to pay for it... Remember
      First Flight Couriers customer support has been notified about the posted complaint.
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        S
        Sanjay2021
        from Noida, Uttar Pradesh
        May 16, 2019
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        Address: 212404

        Consignment nos j[protected] and j[protected] dated 20th and 22nd april'2019 respectively have not reached their destination (Gail-dibiyapur).
        Consignment handed over from gail, iffco complex, po ghiyanagar, phulpur, district prayagraj-212404 (Uttar pradesh)

        Consignment was to be sent to gail, dibiyapur, distt auraiya-206244

        Consignment contained important official bills/ personal claims and documents
        First Flight Couriers customer support has been notified about the posted complaint.
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          S
          santosh kumar bal
          from Jabalpur, Madhya Pradesh
          May 12, 2019
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          Address: 408 ,Vishal Bhagwan, Nehru place,Delhi,near Modi tower, New Delhi, Delhi, 110019

          I have booked courier through First Flight courier Kota vide docket no -R991B1664135 and R991B1664136 on 13.3.2019. But still the courier not reached to its destination . Having important medical documents.
          When I personally investigate, Kota team said the same docket is traced at Delhi, but no one at Delhi Office to return the same. Please help in this regard to get the courier return.
          First Flight Couriers customer support has been notified about the posted complaint.
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            A
            Aniket Buchade
            from Kolhapur, Maharashtra
            May 9, 2019
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            I've ordered electronic good from dhanbad jharkhand 20 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
            Personal no [protected] and pincode 416003
            They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person to person on time without delay. Myself and other people ordered expensive goods that are now on hold and don't know when they will reach us. Strike will ultimately harm the courier or close the service in india as if the shipments didn't kept with safety then that would be a great problem the company.
            The seller didn't provide me with tracking instead he given package with the first flight sticker with barcode my address my phone number and pincode 416003
            First Flight Couriers customer support has been notified about the posted complaint.
            May 22, 2019
            Updated by Aniket Buchade
            Still Didn't Recieve Response From First Flight Its Veen About a Month Now...How These People So Careless And Unresponsive? Very Bad At Customer Service Totally Useless Shipping Or Delivering Stuff From This Courier. I'm going to lodge a case against First Flight If i Didn't Recieve The Courier. Ill be Waiting For 2 More Days Then I'll Take Proper Legal Action Against The Courier Company. No Courier Takes Mire Than a Month For A Delivery.
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              V
              vickyd793
              from Noida, Uttar Pradesh
              May 6, 2019
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              It's been 10 days. My parcel with important certificates were couriered to me from jamshedpur, sakchi branch to noida sector 120 but it hasn't been updates in the records till date. There is no one answering the phone call or customer care or on fb/ twitter. The reference id is u991m1227512. Kindly look into this. Those were my original certificates. How can they simply lose it?
              First Flight Couriers customer support has been notified about the posted complaint.
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                S
                Sathishmuthu
                from Mumbai, Maharashtra
                May 4, 2019
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                Address: Thanjavur, 613002

                I am not yet received my pan card ...I was applied before one year but till the date I am not received my pan card ...at the same time I visited my hometown courier office lot of times...but they not responded as much ...so only I book this complaint...kindly search my pan card and should be deliver as earlier as possible ...it is very urgent without my pan card I am not able to apply my loan...so please take an action and convey my post at the same time update the status for my post.
                First Flight Couriers customer support has been notified about the posted complaint.
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                  R
                  Rohan_jazz
                  from Mumbai, Maharashtra
                  May 2, 2019
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                  Address: Lucknow, Uttar Pradesh, 226010

                  I have send a courier from your gomtinagar (Near mithai wala) office to mau (Up) on 05/04/2019 with tracking id - j991m8434601 it was box with medicines inside it which was very urgent to post but it's being around 1 month it's haven't reached yet. I have inquired at your office many times but they told me that the vehicle got an accident & it got seized by the police near faizabad it was very important courier as there was medicines which was costing rs2000. It was very disappointing for me i used your courier service. So either you send my courier or refund me the amount of medicines. So kindly look into the matter as soon as possible. The courier was supposed to delivered to danish raja at mau office and it was send from first flight office vijay khand gomtinagar lucknow by rohan jaiswal.
                  First Flight Couriers customer support has been notified about the posted complaint.
                  Dear sir my doc b903z8454180 not delivered and not return to nsdl office, i am all time round in your office . And satna office boy require 130 after find pan card mo.
                  [protected]
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                    R
                    rky.009
                    from Guruvayur, Kerala
                    Apr 28, 2019
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                    Address: 500027

                    Dear first flight couriers

                    My pan card has not/ wrongly delivered on 19-mar-2019 by first flight couriers pvt. Ltd courier vide airway bill no. M9...60.

                    You delivered very lately/ not delivered that too late and with your delivery creating a problem to us.

                    Please redeliver my pan card to my exact address and before it please call, confirm about consignment & deliver in person again.
                    First Flight Couriers customer support has been notified about the posted complaint.
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                      N
                      NILESH VAKHARIA
                      from Pune, Maharashtra
                      Apr 27, 2019
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                      Address: FIRST FIRST COURIER, BRAHMA ESTATES, KONDHWA KHURD, PUNE-411048, Pune, Maharashtra, 411048

                      Before giving courier at first first courier, brahma estates, kondhwa khurd, pune-411048 we were told courier would be done to main city hyderabad, telangana, & when reached with the envelope said we can't do it we would try with some tirupati courier, this is the bloody # services you people want to give the customers, this thing should have been communicated earlier also.
                      I saw on site customer satisfaction % is very very great-2% wow,
                      Keep it up same way & you would go in negative.
                      First Flight Couriers customer support has been notified about the posted complaint.
                      We had to recieve a courier from CMTI Bangalore via first flight of Gauges...Gauges were calibrated and sent to Faridabad...we have not received the gauges since 2 months...items are very expensive...please do not lose it and make it reach us as fast as possible...
                      Dear First flight courier

                      My company PAN card has been wrongly delivered on 19-Mar-2019 by First Flight Couriers Pvt. Ltd courier vide airway bill no. M9...60 to wrong address instead of my given address.

                      Please get back PAN card delivered to the given address and before delivering please call me confirm about my consignment & address.
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                        B
                        Beyond Gallery
                        from Ahmedabad, Gujarat
                        Apr 26, 2019
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                        Address: 1201/ Brooklyn Tower Near YMCA Club, SG Highway, Makarba Road, Makarba, 380015

                        Beyond gallery - ahmedabad, gujarat

                        Below is the consignment number which we shipped through firstflight and its remain un-delivered in february & march including cloths & jewelry worth ₹6700. Almost 2 months passed still we have not get the products back and now they are saying company is closed and we cant help you to get it back.

                        Consignment mo:

                        G991l0535474
                        G991l0535476
                        G991l0535479
                        G991l0535480
                        First Flight Couriers customer support has been notified about the posted complaint.
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                          M
                          Mussavir Khan
                          from Shahabad, Haryana
                          Apr 26, 2019
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                          Address: Khasra no. 1024/1,street no-6 grand shobha hotel new delhi, New Delhi, Delhi

                          Sir/mam

                          Its been more than a month. I haven't received my courier yet. And the avaliable number of first flight courier is not reachable all the numbers. And even i don't know where my courier is the place from where the courier was sent told me its in delhi hub and the number they have provided me is not contact able. I have raised complaint regarding this earlier but there was no response from any side. I want any solution asap.
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Booking no. - D992B1918442 dated 13.03.2019.
                          Material - Medicines @Rs.3000/- for the aged mother.
                          One staff is demanding Rs.1000/- as bribe to get back Medicines.
                          Another one says that - THE MATTER IS IN THE COURT OF LAW &
                          07 MAY 2019 is the coming DATE.
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                            A
                            Aniket Buchade
                            from Kolhapur, Maharashtra
                            Apr 24, 2019
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                            Address: Kolhapur, Maharashtra, 416003

                            I've ordered electronic good from Dhanbad Jharkhand 6 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
                            Personal no [protected]
                            Apr 28, 2019
                            Updated by Aniket Buchade
                            I've ordered electronic good from Dhanbad Jharkhand 6 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
                            Personal no [protected]
                            They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person to person on time without delay. Myself and other people ordered expensive goods that are now on hold and don't know when they will reach us. Strike will ultimately harm the courier or close the service in india as if the shipments didn't kept with safety then that would be a great problem the company.
                            Dear sir,
                            please provide my pan card parcel .my pan card APXPY9755J approved
                            by ITD .pan card will be dispatched no. [protected]. but not parcel my location .my address jogiyo ki dani beelwa .sanganear jaiur, pin code 302022
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                              A
                              arpit0007
                              from Hyderabad, Telangana
                              Apr 24, 2019
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                              Address: Hyderabad, Telangana, 500032

                              My friend has send a parcel through flight flight courier on 23.03.19 from nagpur to hyderabad with tracking no. M991z5786631.

                              While tracking on first flight site it is showing arrived at destination on 26.03.19.
                              But not been delivered yet eve after one month.

                              Pls help in getting my parcel
                              what should I do now?
                              Should I have to file legal complaint against first flight?
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                                S
                                sheljasingh
                                from Mumbai, Maharashtra
                                Apr 23, 2019
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                                Address: Shahjahanpur, Uttar Pradesh, 242406

                                I have booked a courier delivery to surat, gujarat from shahjahanpur, u. P.
                                Tracking no is: j[protected]

                                The courier was booked on 13 march 2019 but till date it has not been delivered to its address in surat.
                                The parcel contains company material and it is urgently required back as it is company asset.
                                I have tried contacting the person with which courier was booked but no reliable answer is received. He is telling that all the offices are shut down and hence no delivery is possible.
                                The online tracking system shows status as: pending, address in sufficient.
                                But i have mentioned the same address for past communications as well.
                                Please look into the matter and track the parcel location.
                                Please deliver it to me or the mentioned address.
                                The parcel is a company asset.
                                First Flight Couriers customer support has been notified about the posted complaint.
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                                  remesho
                                  from Hyderabad, Telangana
                                  Apr 23, 2019
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                                  Address: Plot no.40 IP, Gollapuram, Hindupur, Anantapur, Andhra Pradesh, 515211

                                  Courier from chennai not delivered to us at hindupur.

                                  First flight doc no. C991s0522137

                                  Our contact no.[protected]
                                  Contact name : remesh. O

                                  We have been following with courier people but not able to contract. We came to know that the parcel is reached to anantapur instead of hindupur. We don't have the first flight phone number of anantapur.
                                  First Flight Couriers customer support has been notified about the posted complaint.
                                  Dear Sir/Madam.
                                  I have don the currier 12/03/2019 gomti nagar lucknow office the currier reach location delhi . but currier dont recive to adderess.
                                  The Consigner No.-J991M8400838.
                                  Please help and send currier
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                                    S
                                    Sathishmuthu
                                    from Mumbai, Maharashtra
                                    Apr 20, 2019
                                    Resolved
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                                    Resolved

                                    I am not received my post i. E., pan card... So please take an action as earlier as possible... It is very essential now... I consult with first flight courier in tanjore branch... They not responded as much and they said it will next week and next week and next week... So please send my courier as earlier as possible to my address... I applied before 10 months... So kindly take an action
                                    May 4, 2019
                                    Complaint marked as Resolved 
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    Apr 27, 2019
                                    Updated by Sathishmuthu
                                    I can't receive any messages from your side
                                    May 03, 2019
                                    Updated by Sathishmuthu
                                    Please response ...it is urgent...please send my post as earlier as possible
                                    Sir we have from Radiant Cash Managment Services Pvt. Ltd. we have courier a cheque from Biswan (sitapur) to Noida Kotak mahindra bank but still courier was not received at bank my Pod no. J[protected].

                                    Request you to please co-ordinate.
                                    Courier vide airway bill no is B[protected]
                                    Hi sir i have not received the pan card .bill no
                                    Is B903Z4383470
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                                      mohit2404
                                      from Mumbai, Maharashtra
                                      Apr 19, 2019
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                                      Address: NH-3 C 457 NTPC RIHAND, 231223

                                      Sir,
                                      My name is mohit goutam. I sent 3 consignment from firstflight to myntra to return my product on 05/01/2019. I sent 3 different items. Two of them reached to destination but one of my consignment lost. Ans i am not getting any information about my consignment.
                                      My consignment no. Is j991m8187166.
                                      You can check it online it is still not showing anything about this item.
                                      The cost of my product was rs 573 and courier charges were rs 127. I want a satisfactory reply from their side and refund my money.
                                      Kindly reply as soon as possible and refund my money back.
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      As on 01/03/2019 i have sent courier to banglore but till its not reached to concert person please solve this issue. Doc No F991Z1065738
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                                        Ananmahe
                                        from Mumbai, Maharashtra
                                        Apr 17, 2019
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                                        Dear sir/mam,

                                        Kindly note that i have not received my courier from first flight. Courier boy called over a mobile., but my mobile number not reached at that time. I am calling my local first flight courier office. They said ' parcel send back to the sender'. My consignment number - c991q5519710.
                                        Kindly help to resolve it and send back to me. Mobile: [protected], [protected]

                                        Thanks & regards
                                        Maheswaran
                                        First Flight Couriers customer support has been notified about the posted complaint.
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