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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
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First Flight Couriers reviews & complaints page 3

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S
Sanjay2021
from Noida, Uttar Pradesh
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consignments missing

Address:212404

Consignment nos j[protected] and j[protected] dated 20th and 22nd april'2019 respectively have not reached their destination (Gail-dibiyapur).
Consignment handed over from gail, iffco complex, po ghiyanagar, phulpur, district prayagraj-212404 (Uttar pradesh)

Consignment was to be sent to gail, dibiyapur, distt auraiya-206244

Consignment contained important official bills/ personal claims and documents...
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S
santosh kumar bal
from Jabalpur, Madhya Pradesh
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Address:408 ,Vishal Bhagwan, Nehru place,Delhi,near Modi tower, New Delhi, Delhi, 110019

I have booked courier through First Flight courier Kota vide docket no -R991B1664135 and R991B1664136 on 13.3.2019. But still the courier not reached to its destination . Having important medical documents.
When I personally investigate, Kota team said the same docket is traced at Delhi, but no one at Delhi Office to return the same. Please help in this regard to get the courier return.
First Flight Couriers customer support has been notified about the posted complaint.
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    A
    Aniket Buchade
    from Kolhapur, Maharashtra
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    I've ordered electronic good from dhanbad jharkhand 20 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
    Personal no [protected] and pincode 416003
    They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person to person on time without delay. Myself and other people ordered expensive goods that are now on hold and don't know when they will reach us. Strike will ultimately harm the courier or close the service in india as if the shipments didn't kept with safety then that would be a great problem the company.
    The seller didn't provide me with tracking instead he given package with the first flight sticker with barcode my address my phone number and pincode 416003
    +3 photos
    First Flight Couriers customer support has been notified about the posted complaint.
    May 22, 2019
    Updated by Aniket Buchade
    Still Didn't Recieve Response From First Flight Its Veen About a Month Now...How These People So Careless And Unresponsive? Very Bad At Customer Service Totally Useless Shipping Or Delivering Stuff From This Courier. I'm going to lodge a case against First Flight If i Didn't Recieve The Courier. Ill be Waiting For 2 More Days Then I'll Take Proper Legal Action Against The Courier Company. No Courier Takes Mire Than a Month For A Delivery.
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      V
      vickyd793
      from Noida, Uttar Pradesh
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      It's been 10 days. My parcel with important certificates were couriered to me from jamshedpur, sakchi branch to noida sector 120 but it hasn't been updates in the records till date. There is no one answering the phone call or customer care or on fb/ twitter. The reference id is u991m1227512. Kindly look into this. Those were my original certificates. How can they simply lose it?
      +1 photos
      First Flight Couriers customer support has been notified about the posted complaint.
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        S
        Sathishmuthu
        from Mumbai, Maharashtra
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        Address:Thanjavur, 613002

        I am not yet received my pan card ...I was applied before one year but till the date I am not received my pan card ...at the same time I visited my hometown courier office lot of times...but they not responded as much ...so only I book this complaint...kindly search my pan card and should be deliver as earlier as possible ...it is very urgent without my pan card I am not able to apply my loan...so please take an action and convey my post at the same time update the status for my post.
        First Flight Couriers customer support has been notified about the posted complaint.
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          R
          Rohan_jazz
          from Mumbai, Maharashtra
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          Address:Lucknow, Uttar Pradesh, 226010

          I have send a courier from your gomtinagar (Near mithai wala) office to mau (Up) on 05/04/2019 with tracking id - j991m8434601 it was box with medicines inside it which was very urgent to post but it's being around 1 month it's haven't reached yet. I have inquired at your office many times but they told me that the vehicle got an accident & it got seized by the police near faizabad it was very important courier as there was medicines which was costing rs2000. It was very disappointing for me i used your courier service. So either you send my courier or refund me the amount of medicines. So kindly look into the matter as soon as possible. The courier was supposed to delivered to danish raja at mau office and it was send from first flight office vijay khand gomtinagar lucknow by rohan jaiswal.
          First Flight Couriers customer support has been notified about the posted complaint.
          Dear sir my doc b903z8454180 not delivered and not return to nsdl office, i am all time round in your office . And satna office boy require 130 after find pan card mo.
          [protected]

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            R
            rky.009
            from Guruvayur, Kerala
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            Address:500027

            Dear first flight couriers

            My pan card has not/ wrongly delivered on 19-mar-2019 by first flight couriers pvt. Ltd courier vide airway bill no. M9...60.

            You delivered very lately/ not delivered that too late and with your delivery creating a problem to us.

            Please redeliver my pan card to my exact address and before it please call, confirm about consignment & deliver in person again.
            First Flight Couriers customer support has been notified about the posted complaint.
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              N
              NILESH VAKHARIA
              from Pune, Maharashtra
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              Address:FIRST FIRST COURIER, BRAHMA ESTATES, KONDHWA KHURD, PUNE-411048, Pune, Maharashtra, 411048

              Before giving courier at first first courier, brahma estates, kondhwa khurd, pune-411048 we were told courier would be done to main city hyderabad, telangana, & when reached with the envelope said we can't do it we would try with some tirupati courier, this is the bloody # services you people want to give the customers, this thing should have been communicated earlier also.
              I saw on site customer satisfaction % is very very great-2% wow,
              Keep it up same way & you would go in negative.
              First Flight Couriers customer support has been notified about the posted complaint.
              We had to recieve a courier from CMTI Bangalore via first flight of Gauges...Gauges were calibrated and sent to Faridabad...we have not received the gauges since 2 months...items are very expensive...please do not lose it and make it reach us as fast as possible...
              Dear First flight courier

              My company PAN card has been wrongly delivered on 19-Mar-2019 by First Flight Couriers Pvt. Ltd courier vide airway bill no. M9...60 to wrong address instead of my given address.

              Please get back PAN card delivered to the given address and before delivering please call me confirm about my consignment & address.
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                B
                Beyond Gallery
                from Ahmedabad, Gujarat
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                Address:1201/ Brooklyn Tower Near YMCA Club, SG Highway, Makarba Road, Makarba, 380015

                Beyond gallery - ahmedabad, gujarat

                Below is the consignment number which we shipped through firstflight and its remain un-delivered in february & march including cloths & jewelry worth ₹6700. Almost 2 months passed still we have not get the products back and now they are saying company is closed and we cant help you to get it back.

                Consignment mo:

                G991l0535474
                G991l0535476
                G991l0535479
                G991l0535480
                +1 photos
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                  M
                  Mussavir Khan
                  from Shahabad, Haryana
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                  Address:Khasra no. 1024/1,street no-6 grand shobha hotel new delhi, New Delhi, Delhi

                  Sir/mam

                  Its been more than a month. I haven't received my courier yet. And the avaliable number of first flight courier is not reachable all the numbers. And even i don't know where my courier is the place from where the courier was sent told me its in delhi hub and the number they have provided me is not contact able. I have raised complaint regarding this earlier but there was no response from any side. I want any solution asap.
                  +1 photos
                  First Flight Couriers customer support has been notified about the posted complaint.
                  Booking no. - D992B1918442 dated 13.03.2019.
                  Material - Medicines @Rs.3000/- for the aged mother.
                  One staff is demanding Rs.1000/- as bribe to get back Medicines.
                  Another one says that - THE MATTER IS IN THE COURT OF LAW &
                  07 MAY 2019 is the coming DATE.
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                    A
                    Aniket Buchade
                    from Kolhapur, Maharashtra
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                    Address:Kolhapur, Maharashtra, 416003

                    I've ordered electronic good from Dhanbad Jharkhand 6 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
                    Personal no [protected]
                    Apr 28, 2019
                    Updated by Aniket Buchade
                    I've ordered electronic good from Dhanbad Jharkhand 6 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
                    Personal no [protected]
                    They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person to person on time without delay. Myself and other people ordered expensive goods that are now on hold and don't know when they will reach us. Strike will ultimately harm the courier or close the service in india as if the shipments didn't kept with safety then that would be a great problem the company.
                    Dear sir,
                    please provide my pan card parcel .my pan card APXPY9755J approved
                    by ITD .pan card will be dispatched no. [protected]. but not parcel my location .my address jogiyo ki dani beelwa .sanganear jaiur, pin code 302022
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                      A
                      arpit0007
                      from Hyderabad, Telangana
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                      Address:Hyderabad, Telangana, 500032

                      My friend has send a parcel through flight flight courier on 23.03.19 from nagpur to hyderabad with tracking no. M991z5786631.

                      While tracking on first flight site it is showing arrived at destination on 26.03.19.
                      But not been delivered yet eve after one month.

                      Pls help in getting my parcel
                      +1 photos
                      what should I do now?
                      Should I have to file legal complaint against first flight?
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                        S
                        sheljasingh
                        from Mumbai, Maharashtra
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                        Address:Shahjahanpur, Uttar Pradesh, 242406

                        I have booked a courier delivery to surat, gujarat from shahjahanpur, u. P.
                        Tracking no is: j[protected]

                        The courier was booked on 13 march 2019 but till date it has not been delivered to its address in surat.
                        The parcel contains company material and it is urgently required back as it is company asset.
                        I have tried contacting the person with which courier was booked but no reliable answer is received. He is telling that all the offices are shut down and hence no delivery is possible.
                        The online tracking system shows status as: pending, address in sufficient.
                        But i have mentioned the same address for past communications as well.
                        Please look into the matter and track the parcel location.
                        Please deliver it to me or the mentioned address.
                        The parcel is a company asset.
                        First Flight Couriers customer support has been notified about the posted complaint.
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                          R
                          remesho
                          from Hyderabad, Telangana
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                          Address:Plot no.40 IP, Gollapuram, Hindupur, Anantapur, Andhra Pradesh, 515211

                          Courier from chennai not delivered to us at hindupur.

                          First flight doc no. C991s0522137

                          Our contact no.[protected]
                          Contact name : remesh. O

                          We have been following with courier people but not able to contract. We came to know that the parcel is reached to anantapur instead of hindupur. We don't have the first flight phone number of anantapur.
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Dear Sir/Madam.
                          I have don the currier 12/03/2019 gomti nagar lucknow office the currier reach location delhi . but currier dont recive to adderess.
                          The Consigner No.-J991M8400838.
                          Please help and send currier

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                            S
                            Sathishmuthu
                            from Mumbai, Maharashtra
                            Jan 28, 2022
                            This thread was updated on Jan 28, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I am not received my post i. E., pan card... So please take an action as earlier as possible... It is very essential now... I consult with first flight courier in tanjore branch... They not responded as much and they said it will next week and next week and next week... So please send my courier as earlier as possible to my address... I applied before 10 months... So kindly take an action
                            May 4, 2019
                            Complaint marked as Resolved 
                            First Flight Couriers customer support has been notified about the posted complaint.
                            Apr 27, 2019
                            Updated by Sathishmuthu
                            I can't receive any messages from your side
                            May 03, 2019
                            Updated by Sathishmuthu
                            Please response ...it is urgent...please send my post as earlier as possible
                            Sir we have from Radiant Cash Managment Services Pvt. Ltd. we have courier a cheque from Biswan (sitapur) to Noida Kotak mahindra bank but still courier was not received at bank my Pod no. J[protected].

                            Request you to please co-ordinate.

                            Courier vide airway bill no is B[protected]

                            Hi sir i have not received the pan card .bill no
                            Is B903Z4383470

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                              M
                              mohit2404
                              from Mumbai, Maharashtra
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                              Address:NH-3 C 457 NTPC RIHAND, 231223

                              Sir,
                              My name is mohit goutam. I sent 3 consignment from firstflight to myntra to return my product on 05/01/2019. I sent 3 different items. Two of them reached to destination but one of my consignment lost. Ans i am not getting any information about my consignment.
                              My consignment no. Is j991m8187166.
                              You can check it online it is still not showing anything about this item.
                              The cost of my product was rs 573 and courier charges were rs 127. I want a satisfactory reply from their side and refund my money.
                              Kindly reply as soon as possible and refund my money back.
                              +1 photos
                              First Flight Couriers customer support has been notified about the posted complaint.
                              As on 01/03/2019 i have sent courier to banglore but till its not reached to concert person please solve this issue. Doc No F991Z1065738
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                                A
                                Ananmahe
                                from Mumbai, Maharashtra
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                                Dear sir/mam,

                                Kindly note that i have not received my courier from first flight. Courier boy called over a mobile., but my mobile number not reached at that time. I am calling my local first flight courier office. They said ' parcel send back to the sender'. My consignment number - c991q5519710.
                                Kindly help to resolve it and send back to me. Mobile: [protected], [protected]

                                Thanks & regards
                                Maheswaran
                                First Flight Couriers customer support has been notified about the posted complaint.
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                                  R
                                  Riddhimq
                                  from Indore, Madhya Pradesh
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                                  Address:7 kamla nehru colony, kila maidan road , near marimata square, Indore, Madhya Pradesh, 452001

                                  My consignment was sent from kanpur to indore on 8th march, 2019 but its been 1.5 months since i am following up and it has not been delivered yet. Tried to contact customer care but no body is able to resolve it.I have been given same reason everytime that it is in mahipalpur hub and it wont be delivered ever because of never ending strike. It is a very important document. Please let me know wehn will it get delivered.

                                  My consignment no is : J991B0030824
                                  Please update me on : [protected]
                                  +1 photos
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                                    S
                                    SESHAGIRI VIZAG
                                    from Manthani, Telangana
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                                    That my repeated attempts whenever I m calling including my telephonic conversation with local courier office @ autonagar, Visakhapatnam did not find any use and also other main centers or call center not picking/working phone and as reply which is not true and did not happen till date and when ever I call so many times then phone is kept in flight mode so that automatically it will give the computer recorded voice. my pack is not delivered from 11/3/2019 till date ?
                                    while keeping my parcel with you will not give any benefit to you/office but that will effect lot on my financial criteria. I don't know what the people are doing. I attached my courier bill plz kindly take immediate action of the same and act immediately to avoid further inconvenience in any form or manner. It's life and death issue, the pack contains all medical bills act immediately otherwise I will make complaint in consumer court. You will be kept in a legal battle. I attached my bill already 45 days over rectify by tomorrow otherwise I will go for consumer court.

                                    L.V.SESHAGIRI
                                    [protected]
                                    +1 photos
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                                      N
                                      Neetu Malhotra
                                      from Lucknow, Uttar Pradesh
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Address:Kanpur, Uttar Pradesh

                                      Sir/madam
                                      This is to inform you that the pan card of my mother in law mrs bibbi malhotra was sent through your services but was wrongly delivered to someone else instead of my mother in law in the month of march the consignment number of the same isffcl awb b904z1541076
                                      I now request you to kindly look into the matter and revert so that the pan card is delivered to the right person
                                      Thanking you
                                      Yours truly
                                      Neetu malhotra
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      My air waybill no :B904Z1613355 . Was about to reach at 28 of feb . but, still now I have not received my document from first flight courier of madurai ( T.N ) . No response from the courier service . They are not picking the phone also . No clear address of courier service in net also . they are not updating address .
                                      Inconvenience caused is highly regretted. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information
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