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First Flight Couriers Complaints & Reviews

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Last updated Sep 13, 2022
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First Flight Couriers reviews & complaints page 3

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I've ordered electronic good from dhanbad jharkhand 20 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
Personal no [protected] and pincode 416003
They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person to person on time without delay. Myself and other people ordered expensive goods that are now on hold and don't know when they will reach us. Strike will ultimately harm the courier or close the service in india as if the shipments didn't kept with safety then that would be a great problem the company.
The seller didn't provide me with tracking instead he given package with the first flight sticker with barcode my address my phone number and pincode 416003
+3 photos
First Flight Couriers customer support has been notified about the posted complaint.
May 22, 2019
Updated by Aniket Buchade
Still Didn't Recieve Response From First Flight Its Veen About a Month Now...How These People So Careless And Unresponsive? Very Bad At Customer Service Totally Useless Shipping Or Delivering Stuff From This Courier. I'm going to lodge a case against First Flight If i Didn't Recieve The Courier. Ill be Waiting For 2 More Days Then I'll Take Proper Legal Action Against The Courier Company. No Courier Takes Mire Than a Month For A Delivery.
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    It's been 10 days. My parcel with important certificates were couriered to me from jamshedpur, sakchi branch to noida sector 120 but it hasn't been updates in the records till date. There is no one answering the phone call or customer care or on fb/ twitter. The reference id is u991m1227512. Kindly look into this. Those were my original certificates. How can they simply lose it?
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      Address:Thanjavur, 613002

      I am not yet received my pan card ...I was applied before one year but till the date I am not received my pan card ...at the same time I visited my hometown courier office lot of times...but they not responded as much ...so only I book this complaint...kindly search my pan card and should be deliver as earlier as possible ...it is very urgent without my pan card I am not able to apply my loan...so please take an action and convey my post at the same time update the status for my post.
      First Flight Couriers customer support has been notified about the posted complaint.
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        Address:Lucknow, Uttar Pradesh, 226010

        I have send a courier from your gomtinagar (Near mithai wala) office to mau (Up) on 05/04/2019 with tracking id - j991m8434601 it was box with medicines inside it which was very urgent to post but it's being around 1 month it's haven't reached yet. I have inquired at your office many times but they told me that the vehicle got an accident & it got seized by the police near faizabad it was very important courier as there was medicines which was costing rs2000. It was very disappointing for me i used your courier service. So either you send my courier or refund me the amount of medicines. So kindly look into the matter as soon as possible. The courier was supposed to delivered to danish raja at mau office and it was send from first flight office vijay khand gomtinagar lucknow by rohan jaiswal.
        First Flight Couriers customer support has been notified about the posted complaint.
        Dear sir my doc b903z8454180 not delivered and not return to nsdl office, i am all time round in your office . And satna office boy require 130 after find pan card mo.
        [protected]

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          Address:500027

          Dear first flight couriers

          My pan card has not/ wrongly delivered on 19-mar-2019 by first flight couriers pvt. Ltd courier vide airway bill no. M9...60.

          You delivered very lately/ not delivered that too late and with your delivery creating a problem to us.

          Please redeliver my pan card to my exact address and before it please call, confirm about consignment & deliver in person again.
          First Flight Couriers customer support has been notified about the posted complaint.
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            Address:FIRST FIRST COURIER, BRAHMA ESTATES, KONDHWA KHURD, PUNE-411048, Pune, Maharashtra, 411048

            Before giving courier at first first courier, brahma estates, kondhwa khurd, pune-411048 we were told courier would be done to main city hyderabad, telangana, & when reached with the envelope said we can't do it we would try with some tirupati courier, this is the bloody # services you people want to give the customers, this thing should have been communicated earlier also.
            I saw on site customer satisfaction % is very very great-2% wow,
            Keep it up same way & you would go in negative.
            First Flight Couriers customer support has been notified about the posted complaint.
            We had to recieve a courier from CMTI Bangalore via first flight of Gauges...Gauges were calibrated and sent to Faridabad...we have not received the gauges since 2 months...items are very expensive...please do not lose it and make it reach us as fast as possible...
            Dear First flight courier

            My company PAN card has been wrongly delivered on 19-Mar-2019 by First Flight Couriers Pvt. Ltd courier vide airway bill no. M9...60 to wrong address instead of my given address.

            Please get back PAN card delivered to the given address and before delivering please call me confirm about my consignment & address.
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              Address:1201/ Brooklyn Tower Near YMCA Club, SG Highway, Makarba Road, Makarba, 380015

              Beyond gallery - ahmedabad, gujarat

              Below is the consignment number which we shipped through firstflight and its remain un-delivered in february & march including cloths & jewelry worth ₹6700. Almost 2 months passed still we have not get the products back and now they are saying company is closed and we cant help you to get it back.

              Consignment mo:

              G991l0535474
              G991l0535476
              G991l0535479
              G991l0535480
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                Address:Khasra no. 1024/1,street no-6 grand shobha hotel new delhi, New Delhi, Delhi

                Sir/mam

                Its been more than a month. I haven't received my courier yet. And the avaliable number of first flight courier is not reachable all the numbers. And even i don't know where my courier is the place from where the courier was sent told me its in delhi hub and the number they have provided me is not contact able. I have raised complaint regarding this earlier but there was no response from any side. I want any solution asap.
                +1 photos
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                Booking no. - D992B1918442 dated 13.03.2019.
                Material - Medicines @Rs.3000/- for the aged mother.
                One staff is demanding Rs.1000/- as bribe to get back Medicines.
                Another one says that - THE MATTER IS IN THE COURT OF LAW &
                07 MAY 2019 is the coming DATE.
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                  Address:Kolhapur, Maharashtra, 416003

                  I've ordered electronic good from Dhanbad Jharkhand 6 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
                  Personal no [protected]
                  Apr 28, 2019
                  Updated by Aniket Buchade
                  I've ordered electronic good from Dhanbad Jharkhand 6 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
                  Personal no [protected]
                  They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person to person on time without delay. Myself and other people ordered expensive goods that are now on hold and don't know when they will reach us. Strike will ultimately harm the courier or close the service in india as if the shipments didn't kept with safety then that would be a great problem the company.
                  Dear sir,
                  please provide my pan card parcel .my pan card APXPY9755J approved
                  by ITD .pan card will be dispatched no. [protected]. but not parcel my location .my address jogiyo ki dani beelwa .sanganear jaiur, pin code 302022
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                    Address:Hyderabad, Telangana, 500032

                    My friend has send a parcel through flight flight courier on 23.03.19 from nagpur to hyderabad with tracking no. M991z5786631.

                    While tracking on first flight site it is showing arrived at destination on 26.03.19.
                    But not been delivered yet eve after one month.

                    Pls help in getting my parcel
                    +1 photos
                    what should I do now?
                    Should I have to file legal complaint against first flight?
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                      Address:Shahjahanpur, Uttar Pradesh, 242406

                      I have booked a courier delivery to surat, gujarat from shahjahanpur, u. P.
                      Tracking no is: j[protected]

                      The courier was booked on 13 march 2019 but till date it has not been delivered to its address in surat.
                      The parcel contains company material and it is urgently required back as it is company asset.
                      I have tried contacting the person with which courier was booked but no reliable answer is received. He is telling that all the offices are shut down and hence no delivery is possible.
                      The online tracking system shows status as: pending, address in sufficient.
                      But i have mentioned the same address for past communications as well.
                      Please look into the matter and track the parcel location.
                      Please deliver it to me or the mentioned address.
                      The parcel is a company asset.
                      First Flight Couriers customer support has been notified about the posted complaint.
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                        Address:Plot no.40 IP, Gollapuram, Hindupur, Anantapur, Andhra Pradesh, 515211

                        Courier from chennai not delivered to us at hindupur.

                        First flight doc no. C991s0522137

                        Our contact no.[protected]
                        Contact name : remesh. O

                        We have been following with courier people but not able to contract. We came to know that the parcel is reached to anantapur instead of hindupur. We don't have the first flight phone number of anantapur.
                        First Flight Couriers customer support has been notified about the posted complaint.
                        Dear Sir/Madam.
                        I have don the currier 12/03/2019 gomti nagar lucknow office the currier reach location delhi . but currier dont recive to adderess.
                        The Consigner No.-J991M8400838.
                        Please help and send currier

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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          I am not received my post i. E., pan card... So please take an action as earlier as possible... It is very essential now... I consult with first flight courier in tanjore branch... They not responded as much and they said it will next week and next week and next week... So please send my courier as earlier as possible to my address... I applied before 10 months... So kindly take an action
                          May 4, 2019
                          Complaint marked as Resolved 
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Apr 27, 2019
                          Updated by Sathishmuthu
                          I can't receive any messages from your side
                          May 03, 2019
                          Updated by Sathishmuthu
                          Please response ...it is urgent...please send my post as earlier as possible
                          Sir we have from Radiant Cash Managment Services Pvt. Ltd. we have courier a cheque from Biswan (sitapur) to Noida Kotak mahindra bank but still courier was not received at bank my Pod no. J[protected].

                          Request you to please co-ordinate.

                          Courier vide airway bill no is B[protected]

                          Hi sir i have not received the pan card .bill no
                          Is B903Z4383470

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                            Address:NH-3 C 457 NTPC RIHAND, 231223

                            Sir,
                            My name is mohit goutam. I sent 3 consignment from firstflight to myntra to return my product on 05/01/2019. I sent 3 different items. Two of them reached to destination but one of my consignment lost. Ans i am not getting any information about my consignment.
                            My consignment no. Is j991m8187166.
                            You can check it online it is still not showing anything about this item.
                            The cost of my product was rs 573 and courier charges were rs 127. I want a satisfactory reply from their side and refund my money.
                            Kindly reply as soon as possible and refund my money back.
                            +1 photos
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                            As on 01/03/2019 i have sent courier to banglore but till its not reached to concert person please solve this issue. Doc No F991Z1065738
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                              Dear sir/mam,

                              Kindly note that i have not received my courier from first flight. Courier boy called over a mobile., but my mobile number not reached at that time. I am calling my local first flight courier office. They said ' parcel send back to the sender'. My consignment number - c991q5519710.
                              Kindly help to resolve it and send back to me. Mobile: [protected], [protected]

                              Thanks & regards
                              Maheswaran
                              First Flight Couriers customer support has been notified about the posted complaint.
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                                Address:7 kamla nehru colony, kila maidan road , near marimata square, Indore, Madhya Pradesh, 452001

                                My consignment was sent from kanpur to indore on 8th march, 2019 but its been 1.5 months since i am following up and it has not been delivered yet. Tried to contact customer care but no body is able to resolve it.I have been given same reason everytime that it is in mahipalpur hub and it wont be delivered ever because of never ending strike. It is a very important document. Please let me know wehn will it get delivered.

                                My consignment no is : J991B0030824
                                Please update me on : [protected]
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                                  That my repeated attempts whenever I m calling including my telephonic conversation with local courier office @ autonagar, Visakhapatnam did not find any use and also other main centers or call center not picking/working phone and as reply which is not true and did not happen till date and when ever I call so many times then phone is kept in flight mode so that automatically it will give the computer recorded voice. my pack is not delivered from 11/3/2019 till date ?
                                  while keeping my parcel with you will not give any benefit to you/office but that will effect lot on my financial criteria. I don't know what the people are doing. I attached my courier bill plz kindly take immediate action of the same and act immediately to avoid further inconvenience in any form or manner. It's life and death issue, the pack contains all medical bills act immediately otherwise I will make complaint in consumer court. You will be kept in a legal battle. I attached my bill already 45 days over rectify by tomorrow otherwise I will go for consumer court.

                                  L.V.SESHAGIRI
                                  [protected]
                                  +1 photos
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:Kanpur, Uttar Pradesh

                                    Sir/madam
                                    This is to inform you that the pan card of my mother in law mrs bibbi malhotra was sent through your services but was wrongly delivered to someone else instead of my mother in law in the month of march the consignment number of the same isffcl awb b904z1541076
                                    I now request you to kindly look into the matter and revert so that the pan card is delivered to the right person
                                    Thanking you
                                    Yours truly
                                    Neetu malhotra
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    My air waybill no :B904Z1613355 . Was about to reach at 28 of feb . but, still now I have not received my document from first flight courier of madurai ( T.N ) . No response from the courier service . They are not picking the phone also . No clear address of courier service in net also . they are not updating address .
                                    Inconvenience caused is highly regretted. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information
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                                      Address:122001

                                      This packet is missing since 1st mar 2019. After every follow up the team says the packet is still lying in gurgoan office and there is been some strike due to which they are unable to locate any further information.
                                      Request you to pls help with delivering this packet at below mentioned address -

                                      Shobhita jaiswal
                                      Glaxosmithkline consumer healthcare pvt. Ltd.
                                      24 floor, one horizon center, golf course road
                                      Gurgaon 122001
                                      Mo - [protected]

                                      Docket no - j991m8279832
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      I have booked courier from kota to pune vide docket no-r991b1664135 and r991b1664136 dtd.13.3.2019, but till date this docket not delivered . Please check as important official documents inside it. Now, no one is responding to any calls/ mails .

                                      Consieenment no J[protected]; J[protected]
                                      And J[protected] dispatch on 06/03/2019 & 07/03/2019 from HDFC bank basti to Gurgaon
                                      Dear sir,

                                      Really disappointed to write this mail. I have been waiting for get my order for last one week. It's also for me financial loss also. There is no response from your side, however I sent lot of mails.

                                      Pls find my CN Number: C991C0348831

                                      Kindly revert me with resolution.
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                                        Address:Agra, Agra, Uttar Pradesh, 282001

                                        The courier containing medicines, was supposed to be delivered on 11 april at my office address.
                                        But it was not delivered till 2:30 pm, so i called at the first flight courier office sanjay place agra. When i asked about my courier, the person whom i talking told me that today is strike so we cannot deliver your courier. I requested him again and again but he disconnected the call. After one hour i called again and then some other person picked the call and said that collect your courier from the office. As the courier was containing medicines so i have to pick the courier from the office. When i reached the office at 7:45 pm i saw there were five people gossiping. So i was shocked that how irresponsible they are because at the top of my courier it was written that this packet contains medicine.
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        I had sent the courier on 27th march 2019 from Guwahati to Gurgaon but till now it is not delivered and showing in transit. kindly deliver the documents
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