[Resolved] First Flight Couriers — Lost of pan card FFCL panipat

Jagdish Singh

from Thanesar, Haryana

Address:	Panipat, Haryana, 132103
Website:	www.firstflight.net

Dear sir/Mam, Greetings!!! My self-Rahul kumar Dabodhia, I am facing some problem from FRIST FLIGHT COURIER company panipat branch. On 15th of dec 2016 I applied my PAN card vide ref. no. [protected] and on 18th Jan 2017 I received update from NSDL that my PAN card would be deliver via first flight courier(B903Q3759224) till by 27th of jan 2017 as per NSDL web site(PFA snap shot for the same) On 21st of jan I received a message from [protected] around 9:59am message was:- please collect your pan card from our office within 2 days from our office. They are unable to deliver PAN card at my home till now after numerous follow up via mail’s to all north first flight company and NSDL but my problem not resolve till now all communication on mails also. I am directly following up w.e.f 21st jan 2017 to till 2nd feb 2017. I am requesting to you kindly look into this matter to resolve the same and take a necessary action against looser. PAN card is a very important documents.. recently update from bombay/panipat first flight they have lost my pan card documents.

nobody serious my emails and phone no. and they are([protected]) treating and just time pass here only.
really now i am unable to submit my pan card copy to concern person/department to take loan and result is my bad impression him side. that is not cover on any cost. its very shameful service
and same is o mails.
regards,
Rahul kumar dabodhia

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Feb 18, 2017

Complaint marked as Resolved

still my complaint is pending

First Flight Couriers customer support has been notified about the posted complaint.

Feb 10, 2017

Updated by Jagdish Singh First flight Lost my PAN card documents and they send FIR copy regarding the same PFA FIR copy.
who is responsible for the same. and on on 3rd of Feb around 10:35am i visited at panipat first flight office near Hive hotel one of your staff rudely behavior with local language his Name is Harish..
He is calling for someone to understand the loaction of New ramesh nager which is next my colony and i thought that i will guide him but he reply me with very bad language like i.e TU APNA KAAM KAR SAMJHA, TU MANINNE SAMJHAWEGA ADDRESS, TU YAHAN SE DUR CHALA JA, ARR MEINEE SAMJANNE KI KOI JARURAT KONI TANNE...SAMJHA AA JAIN HAIN KAHIN SE BAHI MUNHN UTHA KEEE.

then i replied Mr ..how you are talking use be professional language ok.. and give me my PAN card i am waiting since 21st jan 2017 to till now(same on mailed to first flight bombay(PFA snap shot)

and today 10th of feb i visited panipat FFCL office and receive hard copy of FIR from Mr. Shamsher singh around 16:10hrs.

update from FFCL they have informed NSDL for re-issue of the shipment & all the process is done from our side FFCL. We request you to kindly wait for 8 - 10 working days. They will re-issue it & it will be send through SPEED POST.

totally wasting of time here. what is penalty clause..

regards,
Rahul dabodhia