[Resolved]  Fitness World — Dealer delaying the refund intentionally

Address:

FitnessWorld.in C/o Fitness World Wx - 18, Opp GNDU College, Basti Nau, Jalandhar (Punjab) India 144002

Date of the purchase: 01 June 2020

Dealer Company Name: Friends Trading Company
Dealer Owner Name: Gautam
Dealer contact no.:[protected]
Dealer email id: [protected]@gmail.com

As per the dealer's website, address is as below:
FitnessWorld.in
C/o Fitness World
Wx - 18, Opp GNDU College,
Basti Nau, Jalandhar (Punjab)
India 144002

Description:
I have made a online payment of INR 1, 190/- on 'fitnessword.in' website for purchase of 10kg. steel dumbells with 2 rods.

The dealer has delayed the delivery for almost 2 months. Up till reporting this fraud complaint, I have not got the delivery.

The dealer has made numerous false claims during this 2 months for delivering the product and ultimately 2-3 days back the dealer asked me to take the deliver of the cheap product.

However, I have refused the same and have written the email confirming that I do not want the delivery and have asked for refund of my money.

The dealer has started making excuses in refunding the amount.

I would request you to kindly look in to the matter as it seems to be a fraud on larger scale.