Flaberry.com — got different product and not refunding money

Address:	New Delhi, Delhi, 110030
Website:	www.flaberry.com/[email protected]&id=300046964

On 14 th feb2018, i placed the order which said -1) heart shaped basket with flowers on it (Containing 15 roses and some white) (699 rs) 2) cadburry choclate worth (225)
They took surcharge of 250. Total 1073 approx

Then also i dint get satisfactory product, it wasnt heart shaped basket, 10 roses and few white having bad condition 2) and choclate wasnt cadbury it was twix worth 100.

I got product which was different from what i have ordered. Its worth of 300 rs
Its a fraud company. Order no[protected]

I gave them refund request on that time only but no reply and they r not picking my call too