[Resolved]  Flashstar Commerce — redmi k20 empty box

Address:

Kolkata, West Bengal

Maine big 1st august ko flipkart se redmi k20 order kiya tha aur 6 august ko mujhe phone delivery mila maine packet khola to phone ka box ka packing khula hua tha aur ek side ka seal bhi toota hua tha aur ek side ka laga hua tha maine flipkart ko call kiya k phone ka seal toota hua hai wo boli k ap box open karo mai line me hi hoon box open kiya to box me phone nhi tha wo ek complaint le li aur boli k aapka phone ya paisa refund ho jayega 18 oct tak fir 2 din baad mujhe ek mail ata hai ki seller fir ka permission manga hai aap agree ka reply kardo maine agree ka reply kar diya 12 ko mail ata hai ki seller aapka request reject kar diya hai maine phir flipkart ko call kiya usne bataya ki ye seller ke taraf se tha aap isse pareshan naa ho aapka complaint registered hai 22 aug tak aapka resolve mil jayega team aapse contact karegi aur usne phir ek return request apne side se kar diya wo request bhi seller reject kar diya mere pass 17 aug tak koi call nahi aya to maine phir status janne k liye flipkart ko call kiya to wo log bata ki aapka case to closed ho gaya hai maine bola ke mera pass to call bhi nhi aya hai aur close kaise ho gaya usse kafi bahas huee. Flipkart ne bola aapka jab reject hua uske 72 hours se pahle call karte to humlog help kar pate abhi koi help nhi kar sakte maine bola las time to aaplog ne bola k reject ho raha hai wo aapka nhi dekhna hai ye seller ke taraf se hota hai. Aur wo log mera koi coplaint nhi liya maine fir ka status manga phone packing ke time ka cctv footage manga ya q case close hua hai uska reson manga lekin wo log mujhe kuch bhi proved nhi karwaya.