[Resolved]  Flipcart — product replacement and worst customer service in flipkart

Address:

530041

No reply since 2 days... And no action taken since 4 days... What is
Happening... We need immediate action... Or else we need to proceed
Legal... Please respond immediately...
Your query[protected]:39:37)
The device one side is working and another side is not working... Means in
Four wheels only two wheels working... Remaining two are not working... So
Kindly do change the unit or get beck the unit... And refund my
Money... Kindly response soon... Because kids purpose we bought it... They
Dont know all the device problems... They need only entertainment... So
Kindly do fast...
Flipkart customer support[protected]:11:26)
Hi,

Order id - od[protected]
Product - emob electric remote control wall climbing car & floor drive racing rechargeable with 360� rotation (Blue)

Thank you for writing in.

We're sorry to know that you are facing issue with the above product.

We request you to please get back to us with the exact issue you are facing with the product within 72 hours so that we can help you out.

Hope to hear from you soon.

Regards,
Anchal duseja
Flipkart customer support
Auto-response[protected]:43:44)
Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[this is an auto-generated response. Please do not reply to this email.]

Thanks,
Team flipkart
Your query[protected]:43:39)
We are pleased to inform you that 1 item from your order od[protected] has been shipped! The above order item is not working properly... Please replace another or please suggest us what to do... Such a wrost service from flipcart, one supervisor spoke with me in wrost language. Even i am requeting to replace the product. Such a wrost service which i never ever seen in my life..