[Resolved] Flipcart — rejected my exchange phone without reason, | |||||
I ordered the phone in exchange plan from flipkart, this is my order od[protected], when delivery boy came to me to deliver he rejected my phone, as per terms and condition of their exchange they can not reject my phone, well working. If screen cracked they will reduce the value of my phone, but delivery boy was illiterate, he did not read the t&c of their exchange policy, when i raised the complain to customer care they just td me to send picture of my old phone what j sent but no regulations, even i tried to talk higher authority of that company but waiting almost 1 hour manager did not talk to me, i am sick of all this, please punish these people Was this information helpful? | |||||
Apr 27, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Nov 01, 2019 Updated by Deepak363 See even sCreen has little crack delivery boy can not deney to exchange, my phone is in very good condition, not a single resolution from flipkart Verified Support Nov 01, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 27, 2020 Flipkart Customer Care's response Hi, We’re writing to you about your recent order OD[protected] for 'Realme 3 Pro (Nitro Blue, 64 GB)' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We're sorry to let you know that your order has been canceled as the exchange product did not meet the exchange related guidelines listed on the product page. Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.
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