Flipkart — 1 lakh Money stuck for 5 days

Address:

New delhi

WORST EXPERIENCE - Big Billion Day Sale 2022 - URGENT HELP !!!

Hi,

I don't know how to describe my feelings with the situation I am going on.

Flipkart is playing fraud with me.
APPLE iPhone 13 (Green, 128 GB) is available in stock but when I ordered, the seller rejected it again and the item is still available in stock. Why is the item available in Flipkart Stock???? Is it a Money Fraud or Flipkart bug???

Please stop using this Flipkart. Please stop this:

1st order I'd: OD[protected]
2nd Order I'd: OD[protected]
Complaint Ticket Number : IN[protected]

Seller rejected my order again. what you all guys are doing. Please help me, now I am in big trouble.

I ordered the APPLE iPhone 13 (Green, 128 GB) again on 27th sept'22 at 8:55am but again my money got debited from my card and the seller rejected the order again.

If you don't have the product in stock why it is available to buy.stop this please...stop this now

"I talked to Flipkart representative of the company on 27th Sept'22 @ 9:20 am and explained the situation again. He checked the product availability at my pincode on his side and the item shows that it's available to buy, then why???? Why Flipkart you reject my order and this is the second time? It's my very very very worst experience (can't explain this situation and my feelings)."

Instead of doing anything, Flipkart forced me to waste my time and money and created a big trouble for me.
I never expected this at all being a very old user since 2013. How can I trust Frilkart now??? Flipkart should have to pay for wasting my time and creating trouble for me. No use of Big Billion Days 2022.

I have ordered 2 iPhones in the last 3 days and my Money Rs. 1, 10, 538 (One lakh ten thousand five hundred thirty eight) is stuck in Flipkart. More than one lakh rupees you have taken from me without any order confirmation.

I can't handle this situation...

Flipkart has wasted my time and money since 24th Sept'22 and it is not tolerable at all. Flipkart should provide me compensation on this, being an old user 9+ years i trusted Flipkart like anything and it happened twice now and that too on my special occasion (Wedding Ceremony).

Now I am afraid to do any big payment on Flipkart because the money will be stuck.

Please give me an iPhone (any series) for free as compensation.

It's completely Flipkart's fault. They are playing with customers. Please fix your bug first and they show the product based on its availability.

I am also attaching an image showing that the item is still available to buy at my location. Please correct your Flipkart service please and ASAP.

I have recorded senior department recording and he accepted that FLIPKART is not safe for payment.

Open video link below
https://youtu.be/t9mH_TSHrtQ

Thanks
Pratik
[protected]