[Resolved]  Flipkart — 10 days replacement?! It's been 15 days..

Address:	636008
Website:	Flipkart.com

I booked a Vu 40 inches TV on Flipkart on Oct 2. Received it on 12th Oct. Cash on Delivery. Paid in full.

The sturdy brown box majestically galloped to our living room, but we couldn't touch it. Installation and demo services had to come. We simmered down our curiosity to peek inside the box and lay low for the demo. The day finally arrived. Excited, our family huddled together to witness the glorious moment o[censored]nveiling the TV. We opted for a table top installation, by the way. Stand fitted, wires connected, remote ready, switch on and pooof! The screen was blank. No lights. No sound. Not a sign.

He tried again. This time, we saw a flicker. It was faint. Slowly, it unfurled. Enlarged a bit. But then, it went out again. Darkness embraced the screen in its tight wraps. Ever since, only half of its screen lights up feebly.

We were devastated. It was a hard decision. The TV was ours. The quality of our TV's life was miserable. It just laid there and suffered, in agonizing pain. We frantically opted for a replacement. And that was on October 16th. It's November 1 today, and the TV is still with us. Ailing. Sick. Waiting to die. Calling Flipkart Customer Care became one of our daily duties. They too, repeated to us the same line, day and night. I'm frustrated. Angry. Feeling helpless.

I politely offered to drop the TV to the courier office myself. Declined. I desired a refund. Declined again. I ransacked online sites in hope of a different contact number. Every call begins with the same lifeless tone - 'Ab har wish hogi poori'.

Sigh!

Order ID: OD[protected]
Return ID:[protected]init)
Item: Vu 102cm (40) Full HD LED TV
Courier Partner: Gati