[Resolved] Flipkart — 2 precision analog 25cm x 25cm wall clocks

g merlyn

Address:

560037

Against my booking - tracking id fmpc[protected], flipkart was not able to deliver the parcel as assured to me, everyday the new courier guy calls and assures with a new date and time and finally the order was cancelled by flipkart. When enquired at the courier pick up point the executive says he has forgotten the parcel in office, and finally after one week of this drama, cancellation message came couldn't deliver after multiple attempts.
Reported the same to customer care number, as per them its logistics problems and there are no complaints taken.

Looks like flipkart has no control on the logistics and delivery partners. Customer experience from a brand like flipkart is not expected in this level.

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Dec 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for Precisio Analog 25 cm X 25 cm Wall Clock has been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.