[Resolved] Flipkart — 2gud.com fraud with me and did not refund my money | |||
Sir/Mam i have order Yu Yunique 2(Coral Black, 16GB) from 2gud.com but seller sent me Yu4711(8GB) mobile phone which is too bad in condition and the phone is cheaper than Yu Yunique 2 which i have order. ok then i request a refund but its says that it will take a day to approved and i will get a call from 2gud team, but after a day they did not call me; not only that i have got a email and sms which says that " the seller will not be able to fulfill your return request for the item. In case you need any product related assistance, please contact the brand". is this a joke? this product came with 10 day return policy and thats why i think i am safe and 2gud is from flipkart so it blindly 100% trusted, but this incident is broken my all trust, now i am trying to contact with customar care but they only give Email Conversation option there has no option for Call Back facility or Mobile no to contact them manually. please help me i am now resigned!! please stop this kind of fraud seller and approve my refund process!! My Order ID= OD[protected] My Refund ID=[protected],[protected] and[protected] Was this information helpful? | |||
Mar 22, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 17, 2019 Flipkart Customer Care's response Irrelevant Complaint.
| |||
1 Comment | |||
Comments
2gud is totally fraud company don't know why Flipkart let the us His name.i have ordered moto x style smartphone in good condition but they sent phone with defective battery. the phone after full charge discharge very fast it shuts down lest than 20min so i requested them for return but they rejected my return request 3 times and now not able to do anything.
Reply
55%
Complaints
46701
Pending
0
Resolved
25442
View all 46701 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information