[Resolved]  Flipkart — 3rd class company wasted my time 5 days

Address:

Murshidabad, West Bengal, 43100

I have booked honor 9 mobile in exchange offer and waited for 5 days after 5 days executive comes and telling lie that my screen is damaged though my touch pad is having cracked he is telling so apart from this i said ok i[censored] don't exchange as it is having cracks i will pay full amount give me mobile without any exchange but they are telling flipkart policy.
Now the problem i had booked this mobile and waited for 5 days after 5 days flipkart executive comes and tell so and flipkart telling our policy means customer s are fool as flipkart make there own policies which are fully favoured to them only as customers have to wait for so long and he is ready to pay full amount inspite of this they wasted my time and energy and not given me mobile it means customer s are fool and they don't have any value of customers time they make there own policies which are against customers and fully favoured to flipkart.
Now the problem at the time i booked i am having so many offers on other websites despite of this i have booked on flipkart and waited so long time now other web site don't have any offer means flipkart hurted me and wasted my time and energy and money.
My order no is od[protected].
Now i want consumer board and consumer court to take action against flipkart policies who's policies are against consumers and they hurt me a lot and wasted my time so take action against them.