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I got back the refund amount without damages. The response from the flipkart executive shows that the company is not strict with the suppliers as to the product quality and terms of sale. The executive does not have any reply for the supply of defective, different and out of warranty items and non response to the email sent which shows that the company very badly has to do something to improve its image, by maintaining quality suppliers and ensuring the customer rights/expectations are fulfilled, rather than taking refuge under terms of sale, ie the no return policy.
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