Flipkart — 500 rupees Voucher

Address:HYDERPUR PURAPARA

I got an offer regarding a credit card from flipcart which is flipcart axis credit card.
After first successfull transaction I should get 1000 rupees gift vouchers 500 from axis bank and 500 from flipcart.But the issue is i got the 500 rupees voucher from axis bank but the voucher from flipcart is still pending for more than 30 days that's why i escalate this issue to them but every time they harassing me with wrong information.plese help me to escalate this issue.
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