[Resolved]  Flipkart — a jbl headphone which is totally dead

Address:Bareilly, Uttar Pradesh, 243001
Website:shivanipandey75272@gmail

Ordered headphone-jbl which was dead on arrival.. Delivered on march 30 2018... I tried placing return.. Within a second i glt logged out.. And couldn't even open my account.. They assure 30 days guaranteed return.. Then wat is this.. If can't entertain customer grievances then wat's the point of such huge claims and simultaneously using such fraudulent measures.. Shopping sites like amazon are even better
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May 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 30, 2018
Updated by shiv@1712
Paid using swipe machine... Worth 1700 rs.. Delivery boy rejected returns escalating different issue and asked to place fresh request.. Within seconds i got automatically logged out.. Tried using forgot password option but in vain.. All the 3-4 returns were rejected at doorstep by ekart.. And they asked to place fresh request.. And they had no valid reasons for this.. I want to ask flipkart is there any fraudulent engagement between their delivery agemcy and the shopping app.. They rejected and within seconds they logged me out.. I[censored] cant entertain customer grievances.. Then wat the point of making false eyecatching claims like 30 days easy returns.. Just pit there just shop and no returns applicable.. Atleast dont use such fradulent means to befool innocent people by whose money u nurtured ur fraud dream into a giant now.. Even mncs like amazon are better than this homegrown venom.. I want flipkart to address my grievances asap
Verified Support
Mar 31, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Apr 01, 2018
Updated by shiv@1712
It happening to me for the 2nd time...wen I contacted customer care in place of addressing grievances they logged me out...also the way the customer care executives speak it's too harsh especially the female ones..a person who has already faced all discomfort and trauma...is handled in such inhumane way..please help me return this..I want my money back...I much needed it..to meet my other essential requirements..
Complaint comments 

Comments

During the SECOND flash sale of redmi note 5 pro mobile has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

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