Flipkart — Aashirvaad svasti pure cow ghee

Website:

www.flipkart.com

My order id with flipkart was od[protected], placed on4th april 2023 for 11 items. Delivered on 7th april 2023 where the delivery boy told that he has not got ghee so we need to make a return request. Here i called customer care and the person said you make a retun request via app and it will be resolved. Funny that app under return policy we can mention missing or undelivered items. So again called cc and he processedrequest on our behalf which later was rejected by flipkart.
I want to ask flipkart that they can deploy some employees for begging instead of cheating.
If it is not solved "mind it" i will move to consumer court as well, . Its enough of harrasment