[Resolved]  Flipkart — About phone

Address:New Delhi, Delhi, 110018
Website:flipkart

Sir / Madam

I Ankit tyagi a buyer from online store Flipkart
I received my mobile phone from the company on
11-12 sept 2016. That is box pack new phone
Lenevo vibe k5 note . From the 3 or 4 day I facing some hanging problems
but that time only one or may be two times I ignored that. But right now
this is too much hanging problems in my new phone . Means a brand new phone will not survive atleast one month properly.
i paid 12000 rs to flipkart for this phone . and now they are saying to me go to brand service center .
I want to give back this phone means I don't want this phone.
If company provide me this take back service then it's OK. Otherwise I will go
to consumer court for justice.
I purchased this phone from flipkart not from lenevo .
I also talked to company executive but they are not able to solve this
problem.

I seriously unhappy first time ever with flipkart .

Please resolve my issue and take back this phone...

Regards : Ankit tyagi
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Nov 12, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Flipkart Customer Care's response
As per update customer came post return policy hence we cant approve return customer must visit authorize service center for free warranty.
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