[Resolved] Flipkart — About return of my product

Monika chourey

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	www.flipkart.com

I bought bangle set but they not fit to me and raised return request but at time of pickup it got cancelled, my order id is od[protected] and also my account is blocked and when i asked to flipkart why my account is blocked they said i returned so may products but that was my first purchase, my request is to flipkart, please pickup the product.. I purchased for the first time from flipkart, but very much frustated on online shopping, its better to shop offline.

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Jul 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2017

Flipkart Customer Care's response We have taken up this case. We will get back to you with an update.

Verified Support

Jun 19, 2017

Flipkart Customer Care's response , We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. case closed.

Jun 20, 2017

Updated by Monika chourey Hi Flipkart Team,

My Account number has been created using below number:
[protected]

This was the first product i had purchased from this account.
I want to know how you came to know that there is high number of return request.

Also if a customer did not like the product that he/she has purchased, is this a way to treat him/her by blocking the account.
Customer should not be forced to purchase. If he/she did not like the product, there is only one option left that is to return.

Please revert on this ASAP.

Regards,
Monika