[Resolved]  Flipkart — AC delivered without installation kit and now no response from Flipkart

Address:

Mumbai

I had ordered an AC which was delivered without installation kit. I have been trying to connect to the Flipkart customer service representative but none address my issue. I have asked for replacement but Flipkart is asking for aadhar card or driving licence copy to validate my ID. It is being absolutely difficult to get into contact with the customer care for
a replacement. AC cannot be installed without the installation kit which is missing. On the other hand, it is being next to impossible to get connected with the Flipkart team that takes care of replacement