[Resolved] Flipkart — account block and flipkart pay later payment pending

Syed Abul Hasan

from Hyderabad, Telangana

Address:

500023

Last month during big billlion days i tried to book a power bank it got cancelled automatically and it stated seller has cancelled your order due to limited stock and i booked another power bank of another company and it got cancelled again, when i complained to customer service they said its a server glitch due to which any electronics gadgets you are booking are automatically getting cancelled and they will resolve that, then after a week i tried several times and it happned the same and after this my account got blocked wiithout any information. After complaining several times in the mail, i am receiving same reply that you are reselling your orders and irony is i am not a regular buyer on flipkart infact i book products once or twice a year and they are not ready to listen. And i have a due amount of rs 474 on flipkart pay later which i need to pay this month i. E on or before 10 nov 2019. Please help me in this case..

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Nov 17, 2019

Complaint marked as Resolved

I posted this same complaint to the Flipkart social media handle's, and their customer executive contacted me after viewing my complaint and what they did was provided me an alternative link to pay the due amount, that's it.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

Flipkart Customer Care's response We will revert on it.

Nov 04, 2019

Updated by Syed Abul Hasan No call from Flipkart till now..

Verified Support

Nov 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 07, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. As discussed, kindly find the link below to make the payment for your pay later : https://rzp.io/i/VGLGS6J. Although we can't make up for the trouble you've been through, we'll take this as a feedback and put more measures in place to avoid such instances next time around. Your kind understanding is appreciated.