Flipkart — Account Blockage and Lack of Support

Dear Consumer Complaints Team,

I am writing to file a formal complaint against Flipkart regarding the unjustified blockage of my account and the subsequent lack of support from their customer service team. I have attached all relevant evidence, including screenshots of the error message, call recordings with Flipkart's customer care, and any other necessary documentation to support my case.

I have been a loyal and valued customer of Flipkart for an extended period of time. However, my account was blocked without any valid reason or prior notification. Despite reaching out to Flipkart through various channels, including emails and calls to their customer care number[protected], I have received no resolution or meaningful assistance.

The auto-generated response I received from Flipkart merely acknowledged receipt of my query, but no further communication or action has been taken by their team to address my issue. As a result, I am unable to access my account, view my orders, or download any bills related to my purchases. This lack of access has caused me significant inconvenience and hampers my ability to utilize the services and benefits I am entitled to as a Flipkart customer.

I kindly request your intervention in this matter and urge you to take appropriate action against Flipkart to rectify this situation. I believe that as a reputed consumer rights advocacy platform, Consumer Complaints can play a crucial role in resolving this issue and ensuring that my rights as a consumer are protected.

Please find attached all the supporting evidence, including screenshots of the error message, call recordings, and any other relevant documents. These materials provide a comprehensive overview of my predicament and validate the validity of my complaint.

I kindly request your prompt attention to this matter and your assistance in ensuring that Flipkart acknowledges their mistake and takes appropriate action to unblock my account. I am hopeful that with your support, this issue can be resolved swiftly and I can regain access to my account, enabling me to manage my orders and retrieve necessary documentation.

Thank you for your understanding and anticipated cooperation. I look forward to a positive resolution to this matter.

Name:- Mayank Prasad
Mobile no:- [protected]
E-Mail ID :- [protected]@gmail.com
Alternative E-Mail:- mayank.[protected]@gmail.com

Yours sincerely,
Mayank Prasad