Flipkart — Account blocked and recent order cancelled

Barun Binyas

Address:

Gurgaon

I have made an order (OD[protected] of women suit from seller (Libas Impex) flipkart. The product I got was not fitting properly, so I made an exchange request. But I got entirely different product. So I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.

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Comments

gaurav bhakuni

I have made an order (OD[protected] of women Flying machiner flipkart. The product I got was not fitting properly, so I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.
Account blocked and recent order cancelled
Neha

gaurav bhakuni

I have made an order (OD[protected] of Flying machine from flipkart. The product I got was not fitting properly, so I made an exchange request. But I got entirely different product. So I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.
mail id is activate but i have not loging flipkart account mobile number [protected]