On September 18th, I was not able to login my Flipkart account. It was showing 'Blocked Account. Send you registered email/phone no. to [protected]@flipkart.com'. I talked to the customer support 3 times but they are just giving dates. I also sent registered mobile number to their accout validation email that is mentioned above. I have used their pay later feature also and now I am not able to see or pay the amount.
After two days I received a mail informing me that my recent request had been canceled due to an unusually high number of returns in my purchase history. Additionally, it was stated that I would no longer be able to log in to my Flipkart account.
While I understand the importance of maintaining a fair and balanced return policy, I have always valued my relationship with Flipkart and have been a loyal customer for a considerable period of time. I would like to assure you that my returns have always been made in accordance with Flipkart's policies and guidelines.
I want my account to be unblocked as soon as possible. Was this information helpful? |