My Flipkart account has been blocked since 21 March 2022 without any prior notice by the company and also they didn't gave any reason about the same. I had earned 600 supercoins because of my shopping and loyal Flipkart Plus customer in my Flipkart Wallet which were unused which as per company policy I could have used to pay for my future orders i place but now I can't even check my account. I was never informed or told any reason either by my email or phone that why my account is blocked.
I have tried contacting the customer support through their toll free number with my issue 3 times so far, as this is the only option available to me to contact them and everytime they had told me to wait till 3 days for resolution but my problem is never resolved. I didn't get any information from them yet. I haven't received any phone call or email regarding my query from them yet. But still I'm waiting for my problem to get resolved.
I am Flipkart Plus customer and always do prepaid shopping. In my last prepaid order they have themselves cancelled delivery of certain items and had not delivered them but didn't provide any refund plus they provide one of the rotten items (strawberry) whose return they didn't accept inspite of sharing images with them. I have placed numerous orders in last 2 months but had hardly returned 1 item, that too because of poor quality and i always placed prepaid orders and nothing is due from my side for payment but they haven't paid for cancelled items which they didn't deliver due to unavailability as per them.
Also, i have about 600 points which I could have used for my order plus i believe i had some money in my wallet which I am unable to check as i am unable to login into account.
I request them to refund my money of cancelled items from my last order and reinstate my account in previous condition for checking my account wallet balance and dues.
Plus I need the reason of this pathetic behavior of the customer support. Also, I would request the forum to help me get a compensation from the Flipkart because of the problem that I have faced. The company blocked my account without any prior notice or giving any reason which highly unfair.
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