[Resolved] Flipkart — account compromised login details changed without consent

Mitums

from Delhi, Delhi

Address:	Bangalore, Karnataka, 400055
Website:	www.flipkart.com

Dear team,

Flipkart has deactivated my account without my knowledge and consent. My account had rs. 2500 in its wallet. Also flipkart has given my account's access to some other person without my knowledge and consent. I received a email from flipkart stating that they have updated my email id for my flipkart. A fraud has been played on me by flipkart. I am unable to contact flipkart. I tried contacting flipkart for restoring my account on their customer care e-mail id [protected]@flipkart.com, however my e-mail bounced back, stating the e-mail id is no longer active. Kindly restore my account with the balance of rs. 2500 in my wallet. I am unable to contact flipkart by all modes of contact.
My account name: mitu shah with current email address and mobile was changed

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Dec 01, 2018

Updated by Mitums Problem is that my account and login details have been changed by hacker, and now your system does not recognize me as a customer it says no

Verified Support

Dec 02, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Dec 18, 2018

Updated by Mitums IN[protected] has been reported but no one is helping, me retrieve my account

Dec 18, 2018

Updated by Mitums IN[protected] have reported my problem here but no has updated me