Flipkart — Account is blocked for Sivasakthi Palanisamy

Please help to activate my account which is blocked by flipkart as the grocery products which I ordered was auto canceled at system end as the delivery agent could not deliver it to my pincode.
Also for the amount already paid for the grocery products worth 2060rs which I ordered was simply marked as delivered without delivering the products. I would like to get the refund for the amount I paid. Please help on this matter asap. Thank you.

I have contacted customer care thrice for the blocked account issue and everytime they say i have to wait for 3/4 days but i dont see any resolution as of now.Today talked to senior person Monika and she also advised me to wait till Dec 4. Also I have raised the delivery of grocery products issue once and not sure what has happened on that issue as well.