[Resolved]  Flipkart — acer predator - undelivered due to shipment damage

Address:411048

Product: acer predator helios 300, core i5 7th gen
I ordered this laptop on 15th may during the offer day for ₹60, 490. The delivery date was on 22nd may that is yesterday. But on 21 may i received this update saying that my shipment is undelivered due to damage. I tried contacting 3-4 customer support people on flipkart and even one supervisor but they all say "sorry" and it won't be delivered.
Then i decided to make a complaint, and to my surprise a lot of people are facing the exact same issue with the same laptop. I'm trying to contact flipkart through consumer complaints and twitter also but no proper response.
They all say that i have to cancel and reorder. But the offer is no more and now the price is ₹84, 990. Now the delivery date is over, i'm receiving an update that my product is shipped back to bangalore (My location is pune) and moreover the laptop is out of stock now.
I have seen a real lot of complaints with the same issue. It is clear that you are duping us. This product was one of the most advertised during the offer days but this turns out to be a dupe.
I need answers (And the laptop) immediately!!
Regards,
An unhappy and disappointed regular customer
+2 photos
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Jun 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
May 23, 2018
Updated by ajaykrsnaa
Correction: *8th Gen
Verified Support
May 23, 2018
Flipkart Customer Care's response
Duplicate of c1962776. Hence, closing the complaint from our end.
May 23, 2018
Updated by ajaykrsnaa
I am not getting ANY response from Flipkart, so I don't find another way.
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