[Resolved]  Flipkart — adda slippers (https://www.flipkart.com/adda-slippers/p/itm17fd1f429c217?pid=sfff5bejusxgagud&lid=lstsfff5bejusxgagudl0fg6n)

Address:3 PA 46, Prabhat Nagar, Sector-5, Hiran Magari,, Udaipur, Rajasthan, 313002

I have purchased adda slippers from flipkart (https://www.flipkart.com/adda-slippers/p/itm17fd1f429c217?pid=SFFF5BEJUSXGAGUD&lid=LSTSFFF5BEJUSXGAGUDL0... through order id# od[protected] dated[protected]. After wearing such slippers for one day, second day they have been damaged.

I sent request for replacement to flipkart. Flipkart had accepted my request of this. Today the person from flipkart came and told these slippers can't be replaced, as these are damaged and used.

I couldn't understand why he was saying such fake term. If i purchase this from any local vendor, he has to replace this, as it has broken due to poor quality and 30 days replacement warranty was showing in the product.

This is really horrible that flipkart is not availing warranty. I purchased this for my daughter and i am really mentally shocked due to such behaviour of flipkart.

My complaints are:
1. I received poor quality product, which was not shown on flipkart.
2. Flipkart is not strict on its warranty feature, seems fake warranty is showing on its website.
3. Even after replacement has been accepted on website, flipkart didn't replace.
4. I am unable to use product given by flipkart, even after making payment.
5. Flipkart is making money by selling such cheap products on higher prices.
6. Flipkart has cheated me.
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Oct 28, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2019
Flipkart Customer Care's response
We will revert on it.
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