[Resolved] Flipkart — Against D.Praveen Kumar([protected]),E-cart Delivery | |||
I received msg from EKARTL, that my item i.e. moto G (2nd gen) will be delivered today by D.Praveen Kumar.When I track my order on flipkart I saw it was out for delivery at 9.16a.m. I met that person Praveen around 11 a.m. inside IIT kharagpur campus, I saw the list there was my order, but he ignore to give it to me, I requested him so many times but he didn't gave it to me, he misbehaved with me, he told me he can give it to me only at my hostel, I was not so far from my hostel, and I was going for some work. But when he came to my hostel he didn't call me(my phone number was provided with my order), and he also didn't leave my order to security office(sometimes the do it for prepaid order, and mine was prepaid). Moreover he came to my hall, he delivered one item to security office of someone's else, but he didn't give mine. and he didn't inform me that he came to my hostel. How could I know that the person is in my hostel for delivering, if he doesn't call me?? moreover his phone number([protected]) is coming switched off. Hiring this kind of person, why E-kart is loosing it's image, who don't know the manners to talk with someone. He was so rude. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 01, 2015 Flipkart Customer Care's response Dear Sarbani,
Greetings from Flipkart!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID
Phone Number
Email address used while placing the order.
We look forward for your reply.
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