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[Resolved]  Flipkart — agarbattis

Sir,
On 23.3.2018 at about 11.30 i have received my order id od[protected]. I gave order for kanak (Shree sugandh) incense sticks only. But you have sent another incense sticks. I know kanak sticks smell. Previously you have sent also. But that received incense sticks are not kanak. Shree sugandh cheating me. There are so may on line shops are there, i am very confidence of your fliplart/com.in this connection, i want to return the incense sticks and arragne what i asked (Kanak). Please intimate me.
N. V. Narasimha charyulu
Pa to general manager telecom
Anantapur.
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May 10, 2018
Complaint marked as Resolved 
Mar 25, 2018

Complaint Status

Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Apr 05, 2018
Flipkart Customer Care's response
Customer raised complaint regarding wrong product received, we have interacted with customer and informed that seller has already processed one time replacement if again issue seller will be processing request for refund. Customer not willing for it hence closing the case from our team
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